Public Mediation

PayMe Online Dispute

Mi vs. Payme Online
(Per Irish Consumer Agency: Company not at address given), 3 Pearse Street, Dublin 2, Ireland
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Statement of Claim
Claimant says:
"I and my Company, Phoenix Energy of Nevada, LLC, (PENV) also have and continue to experience and have problems, difficulties, challenges with blocked account access and non-transfer of investment funds from this PayMe Online service, and business delays, problems, difficulties and additional costs resulting from hidden fees associated with the PayME disbursement process, which is impeding my ability to and preventing me from effectively transfer $2,80,000 to my local business account; thereby, potentially jeopardizing the contract agreement between Dobry Financial Services Limited and Phoenix Energy of Nevada, LLC.

Upon explicitly following instructions from PayME support on how to transfer the $2,800,000.00 in the PENV PayMe Online Holding Account I correctly entered all the required information and data for, on and required by the PayMe Online Portal using the exact without errors information and date provided to me by the PENV Bank for these types of international wire transfers and the PIN and other account information provided to me by PayMe Online. I made these information and data entries without any errors and reviewed, checked, verified and confirmed each information and data entry three times before clicking the submit button to submit this information to the PayMe Online Service Funds Transfer Portal.

After submitting the required transfer information to PayMe On Line I received an error message that the funds transfer could not be completed because of incorrect data entry. I re-checked and again verified and confirmed all the required data was correct and correctly entered and then submitted this information a second time. I received the same error message. I tried three more times to submit this transfer information with the same results.

On my fifth or sixth attempt to submit this funds transfer information I received the following error message from the PayMe Online Transfer Portal:

“YOU HAVE EXCEEDED THE NUMBER OF ALLOWED ENTRY OF INCORRECT AUTH.PIN.
ACCOUNT HAS BEEN BARRED TO PREVENT FURTHER SECURITY BREACH.”

I did not ever enter the incorrect PIN.

I then received the following instructions from PayMe Online:

“Upload the sum of EURO€2,499.75 into your blocked account in order to re-activate and unblock all access. The indicated amount uploaded to your account shall initiate the unblocking potocol for your account and as well be credited to your account and also be available for withdrawal/transfer from your accont along with your previous balance.

However, there is a handling and administrative charge of EURO€249.98 that. applies. This charge shall be deducted from your account after re-activation. Uploading can be completed via any of our International Financial Correspondent Agent (IFCA). Contact customer service to request for our IFCA bank account details for making the deposit from your local bank to our IFCA bank account, as well as other instructions. Enter the wire transfer details into the platform above and click 'upload'.”

So, as can be seen, PayMe Online is now holding the PENV investment funds from Dobry Financial Services Limited to Phoenix Energy of Nevada hostage to extort, scam and fraudulently obtain from PENV an additional EURO€249.98 and EURO€249.98 to maybe release the Dobry Financial Services Limited $2,800,000.00 investment funds to Phoenix Energy of Nevada. This is extortion, fraud and theft.

I was directed and instructed by Dobry Financial Services Limited to open a holding account with PayME Online to transfer the approved and contracted Dobry Financial Services Limited $2,800,000.00 investment funds to Phoenix Energy of Nevada, as “PayMe Online” is an accredited intermediary financial service provider for the disbursement of funds. The primary significance of using this protocol, i.e., PayMe Online, is that the funds when disbursed via PayME Online is covered by a Payment Protection Insurance which is active in my account as a free benefit to all account holders. However, I am now being requested to pay fees for a service which I did not request to correct a problem that I did not cause.

My Name is: Michael Dooley

My Company is: Phoenix Energy of Nevada, LLC (PENV)

My E-Mail Address is: mdooley@phoenixenergyNV.com

Thank You Very Much!"
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What Claimant Wants Hide
1. Payment due: Account 2089100013 Aug 28, 2014 $2,800,000.00
2. Damages: Cost of Business Travel Aug 27, 2014 $900.00
3. Recovery of Losses: Perfromance Time Loss Aug 28, 2014 $1,000.00
4. Pay me for my time: 20 Hours @ $90.00 per hour Aug 28, 2014 $1,800.00
5. Other – Copy claim to regulators Aug 27, 2014 $14.99
6. Other – Pay for claim posting cost Aug 27, 2014 $7.99
7. Other – Physical delivery charges Aug 27, 2014 $2.99
Just make me happy!
Claimant invites PayMe Online to make a fair offer to resolve this complaint.
Cash total : $2,803,725.97
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Respondent's Counteroffer


There has been no response to this claim from PayMe Online. This claim will remain posted until resolved
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