Public Mediation

Larry Roberts vs. Green Dot Corporation

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L. R. vs. Green Dot Money Pak Card
3465 E Foothill Blvd, Pasadena, California, 91107-6071, United States
Amount Involved: $105.95
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 4741053
    • Amount Involved: 105.95
    • Filed On: Jul 06, 2018
    • Posted On: Jul 17, 2018
    • Complaint(s):
      • Commercial / Other dispute
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Statement of Claim
Claimant says:
"I purchased a greendot moneypak card on 5/17/18, I put $100 on the card. When I tried to transfer the funds to my debit card it did not work. I went back to the retailer and explained what happened and was told to purchase a greendot debit prepaid card, I did and when I tried to transfer the funds, I was told I needed to get the greendot prepaid card with my name on it. I was told it would take 2 weeks for the greendot card to arrive, it took 4 weeks. When it finally came and I tried to transfer my $100 to the new card I was told there was no money on the greendot card.I called and no one could help me,no one knew where my $100 went to. I have all of my receits. I spent $5.95 for the greedot card plus $1.95 to buy the greendot debit card also to buy the greendot card I had to put $20 on the greendot debit card. I was able to use the debit card to retrive the $20.   Please help me to retrive my $100 Thank You Very Much  Larry Roberts (415) 535-5920"
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What Claimant Wants Hide
1. Refund: $105.95 Jul 31, 2018 $105.95
2. Other – Copy claim to regulators Jul 31, 2018 $14.99
3. Other – Pay for claim posting cost Jul 31, 2018 $14.99
4. Other – Physical delivery charges Jul 31, 2018 $4.99
Cash total : $140.92
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Respondent's Counteroffer


There has been no response to this claim from Green Dot Money Pak Card. This claim will remain posted until resolved
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