Public Mediation

over charged

R. B. vs. Directv
2230 E Imperial Hwy, El Segundo, California, 90245-3504, United States
Amount Involved: $21.97
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 24532
    • Amount Involved: 21.97
    • Filed On: Aug 16, 2010
    • Posted On: Aug 31, 2010
    • Complaint(s):
      • Billing / Fees
      • "I just feel ripped off."
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Statement of Claim
Claimant says:
"Complaint #98537618 - DirecTV Inc.
In reference to above complaint # you asked me to let you know directly my response to said Co's reply. I am not satisfied with their conclusion. When I first called the co. to cancel service Rep Daris wanted to give me three months free service. I told him then that I still wanted it cancelled at the end of that time. I called on the morning of Jul 5th to make sure it was cancelled. It was not. When I talked with a supervisor he told me that I was charged for 2 days. The end of the time period was Jul 4. Giving them the benifit of the doubt why was I charged not only for the 5th but also for the 6th? If $21.97 was for 2 days that is outrages especially for 1 day when I was paying $55.99 for a full month. I did not get the service that I requested & was told by their rep when I first hooked up with them that I would have it. I would like to know when they plan to remove their equip from my house. They told me they were sending me a lable & box to return the receiver about three weeks ago. I am still waiting. I guess they will charge me for having it too long."
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What Claimant Wants Hide
1. Refund: xxxxxx Aug 31, 2010 $21.97
Cash total : $21.97
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Respondent's Counteroffer


There has been no response to this claim from DirecTV. This claim will remain posted until resolved
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  • Contributed Solution: by Mark Deuitch On 06-15-2016
    Give him the refund and lower his bills to the lowest monthly that Directv offers any subscriber More...
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