One way to not get your way with the Alamo Drafthouse.
We can learn from Angry Alamo Drafthouse Girl, it is always beneficial to understand company’s policies so you don’t wind up getting kicked out of the theater mid-movie.
The Alamo Drafthouse clearly states before all movies start: if you text, you WILL get kicked out of the theater. Apparently, this policy was taken lightly by Angry Alamo Girl when she decided to “use her phone as a light” to find her seat in the theater. After doing so, Angry Alamo Girl got kicked out, was not reimbursed for her ticket, and called the Alamo Drafthouse soon after to complain.
From the employee’s standpoint, Angry Alamo Girl was told to stop texting twice during the movie. After her second warning, Angry Alamo Girl was told to leave. She responded with this:
On the Alamo Drafthouse blog, its founder/CEO replies to Angry Alamo Girl’s voicemail with:
Ma’am, you may be free to text in all the other theaters in the Magnited States of America, but here at our “little crappy ass theater,” you are not. Why you may ask? Well, we actually do give a f*$k.
Alamo Drafthouse Cinema
Maybe Angry Alamo Girl thought she had a reason to complain, as we all do sometimes, but we can use her complaint as an example of one way to NOT get your way – losing your temper and being rude does not make for solving disputes. Sometimes, some of us even need to reenact what our parents taught us in childhood – count to 10, chill out, and be rational! You are more likely to get what you want that way.
In conclusion, talking and texting in theaters pisses everybody off – so just don’t do it!