The Simple Way Of Handling Handymen Disputes


We have all at least once in our lives experienced the satisfaction of having something fixed around our homes. And if the experience also meant working with a skilled and reliable handyman who kept their word and got everything done on time and as promised, the satisfaction was even greater. Sadly, things do not always go as smoothly as we would like them to. In fact, there are plenty of times when large remodeling and home addition projects end up in disputes and claims filed against contractors. With lots of factors and variables to consider during a home improvement project, it’s no surprise there many problems can arise. However, it’s not impossible to come across hardworking contractors; all you need to do is follow a few guidelines we will discuss within the next few lines.

Set Up Several Interviews

Do your research, ask for references from people you trust, and always meet with at least three contractors before starting a project. This is especially important when getting ready to initiate a project that will last for several weeks or months. Get price estimates; compare rates among different companies and contractors, and use the average market prices to your advantage.

Rely on basic human psychology analysis and study contractors’ openness to answer all of your questions. Pay attention to their frankness in covering the most delicate topics. You are looking for quick and clear answers; someone who seems sketchy, hesitant, secretive, or simply unwilling to clarify any concerns you may have will most likely fail to get the job done.

Verify All Referencesprosco website

It is critical to assess the way a contractor handles their work by looking into all the references you can get from them. This should give you a more detailed insight into the type of work they do. Have a brief conversation with some of their previous customers and see what they have to say.

Keep In Touch

Make sure you find a contractor with good communication skills. You will need to talk to them throughout the entire time they will be working on your home remodeling or renovation project. The last thing you want is for someone not to answer your calls, text messages, or emails for days in a row, especially when dealing with different types of emergencies.

The lack of efficient communication is one of the biggest reasons why contractor disputes are born. Homeowners will automatically feel dissatisfied with the final results since they had no way of making their voice heard. To make sure this does not happen to you, see that you plan daily briefings where you meet up with a member of the contractor’s team and have them fill you in on the progress. Statistics show that you have a much greater chance to avoid filing claims and disputes against contractors should you set up these daily/weekly meetings.

Decide Upon The Best Solutions For Contractor Disputes

At times, even the greatest contractors are likely to do something off the schedule and disputes arise. Knowing exactly what you should do to handle a potential dispute before you actually need to will save you from a lot of trouble. It is also useful to find out the way the contractor would like to handle a future dispute before they start working on the project. You could also rely on a neutral individual who will hear both sides of the story and help you make the best call. Do some research on the type of work you should expect from a contractor so you can avoid a lot of small issues and misunderstanding. Take a look at the Prosco website and find out everything you need to know about the work of contractors for residential or commercial customers. You could also go on some online forums and see what others did to handle disputes similar to yours.

Have A Few Courtesies

It will come a long way in helping you keep the workers well stimulated to do a good job. Prepare a water cooler during long, summer days, and some fresh coffee early in the morning. Compliment their work every now and then, and you will notice they might start working faster and act more friendly. Set a friendly tone of your collaboration since day one and you will have every chance of seeing everything go by the books. Who knows, they might even finish earlier than expected or manage to save some materials. Or at least help you prevent any potential disputes anyone would like to avoid handling.

Nov 2017

How To Handle Overcharge Disputes With Locksmiths

People who need to immediately get into their homes or cars and have no keys to use will usually call an emergency locksmith service. It’s a quick and simple solution that shouldn’t bring any (or too many) complications. When your toddler son or daughter is trapped inside the house and you are running a boiling pot of water on the stove, the last thing you want is waste precious time trying to break the lock using improvised tools. The same goes for accidentally locking your kids or pets in an overheated car in the summer, while running a quick errand across the street.

But emergency lockouts are not the only reasons why you may need to contact an expert locksmith. Your home or office security system may desperately need an upgrade, or you may need to fix a broken lock or cut some duplicate keys for various reasons. One thing is for sure: a locksmith is your go-to professional when you are worried about the safety of your property. But unless you will choose to work with a licensed, insured, and, last but not least, experienced one, you may end up here, looking for counseling on how to file a claim against a locksmith. If the damage is already done and you have hired someone who didn’t get the job done the right way, overcharged you, or you’ve experienced any other problem with them, you are now here searching for opinions. Kudos, you’ve reached an amazing community that should provide you with the most suitable answers you are looking for.

Why Hiring Insured Services Is A Must

Commercial, automotive, and residential locksmiths should be insured and/or bonded, so they can take full responsibility if they were to cause damage to your property. The cost of getting the loss or repairs covered should, therefore, be covered by them. When shopping for locksmiths, make sure you use this criterion first and focus on hiring certified ALA services. It could save you from a lot of problems later on. If you are currently looking for a reliable service, try

How To Handle Service Overcharge Disputes

It is not uncommon for a person to hire a locksmith and be provided a smaller rate over the phone, and be charged twice as much, or more in some cases. Looking at the pricing page of a locksmith will usually tell you their flat rates and prices for their most common services. For example, changing a lock or having it re-keyed. At the sight, however, the bill might look a lot different. The locksmith will also add the cost of the new lock they will install. It is also possible for additional repairs or services to be necessary, for more complex lock models.

It is important to know exactly what you will agree upon over the phone, know what you will be charged additionally for, and ask everything in writing upon their arrival. If there are any discrepancies, get in touch with their office or customer support and tell them the reason for your complaint. Work something out with them, if possible, or seek legal counseling if necessary.

If you are dissatisfied with the service provided by an Associated Locksmiths of America member, submit a complaint to the ALA, provided you have made a reasonable attempt to work things out with them. If they are a non-member, get in touch with the Better Business Bureau and get ready for your complaint to be escalated.

Oct 2017

Quick Tips For Handling Locksmith Disputes

Have you ever been overcharged by a locksmith in town? Did they perform poor work you were not happy with? Did they fail to get the job done on time, as originally agreed upon? Depending on the severity of their actions and the amount of time, money, and energy you have already wasted on them, you may choose to ignore them things. Other times, you may want to take some serious action against them. And your go-to approach is the use of complaints you can file against locksmiths. If you’ve never tried it before, here are a few smart guidelines to help you through the process.

Why Should You File A Complaint Against A Locksmith?

One of the most popular reasons why people choose to file complaints against lock technicians refers to price discrepancies. Namely, when a locksmith quotes a certain price over the phone or during the first meet up, then quote a completely different – and larger – sum at the end of their work. There are also times when locksmiths may try to quote a client twice for the same job.

But there are other reasons why you should seriously think about filing a claim against a locksmith. For example, if they did any kind of damage to your door or lock. It can happen during drilling, even though it should most certainly never happen to skilled locksmiths like who are experienced and who know what they are doing.

There is also the possibility of a lock technician to fail to hand over the receipt to a client. It might have been a simple slip-off, but in case you have repeatedly required a receipt and they have failed to provide you with one, you could say it was intentional.

Filing Complaints Against MLA Locksmiths

In case you are planning on opening a dispute against a locksmith who is an active member of the MLA, it is possible to submit a complaint to the MLA. However, all of the technicians who own MLA membership are known to be fully trained, skilled, certified, and vetted. In the event of one of them performing poor work at the job site, you should first try to mediate with the respective technician prior to filing an official MLA complaint.

If you are not sure whether you have hired an MLA member or not, it is easy to check online by visiting the official MLA website.

Dealing With Non-MLA Member Disputes

MLA has zero jurisdiction over locksmiths who are not active members of the body. Since there are no official regulations to follow. You might have a more difficult time dealing with this type of complaints. Here is what you can do to simplify the process.

Try to remedy the issue amicably. Do this by getting in touch with the locksmiths or the company they work for and have the matter clearly explained to them, down to the last detail. In case all of your attempts fail to trigger the desired results, you should direct your attention to someone who can provide you with free advice. Get a feel of the type of action you could take against a locksmith who has failed to get the job done the right way and on time. Know what your rights are and make sure you are also prepared for any official legal action as well.

Get in touch with one of our legal counselors online and have them clearly explain to you what it is that you should be expecting from a potential claim you could file. Your main goal should be to recover the potential financial and material damages and handle any overcharges you might have been subjected to. Feel free to browse our website and discover free advice from top performing lawyers and legal representatives, as well as useful mediators and even consumer advocates.

Gather Proof

Have proof prepared. Be ready to provide evidence of the damage caused to your door, windows, locks, or any other items that might have suffered the consequences of poorly executed services. Take pictures using a professional camera or your phone – make sure you also take “before” pictures as well. If possible, record the initial phone conversations with the company or locksmith you plan on hiring, especially when agreeing upon rates and deadlines.

Most services will want to avoid bad publicity and trial costs and they should be willing to settle. It would also be useful to hire a legal counselor to handle all the paperwork for you, in case you will reach that stage of the process.

Mar 2017