Have you ever been overcharged by a locksmith in town? Did they perform poor work you were not happy with? Did they fail to get the job done on time, as originally agreed upon? Depending on the severity of their actions and the amount of time, money, and energy you have already wasted on them, you may choose to ignore them things. Other times, you may want to take some serious action against them. And your go-to approach is the use of complaints you can file against locksmiths. If you’ve never tried it before, here are a few smart guidelines to help you through the process.
Why Should You File A Complaint Against A Locksmith?
One of the most popular reasons why people choose to file complaints against lock technicians refers to price discrepancies. Namely, when a locksmith quotes a certain price over the phone or during the first meet up, then quote a completely different – and larger – sum at the end of their work. There are also times when locksmiths may try to quote a client twice for the same job.
But there are other reasons why you should seriously think about filing a claim against a locksmith. For example, if they did any kind of damage to your door or lock. It can happen during drilling, even though it should most certainly never happen to skilled locksmiths like 247asaplocksmith.com who are experienced and who know what they are doing.
There is also the possibility of a lock technician to fail to hand over the receipt to a client. It might have been a simple slip-off, but in case you have repeatedly required a receipt and they have failed to provide you with one, you could say it was intentional.
Filing Complaints Against MLA Locksmiths
In case you are planning on opening a dispute against a locksmith who is an active member of the MLA, it is possible to submit a complaint to the MLA. However, all of the technicians who own MLA membership are known to be fully trained, skilled, certified, and vetted. In the event of one of them performing poor work at the job site, you should first try to mediate with the respective technician prior to filing an official MLA complaint.
If you are not sure whether you have hired an MLA member or not, it is easy to check online by visiting the official MLA website.
Dealing With Non-MLA Member Disputes
MLA has zero jurisdiction over locksmiths who are not active members of the body. Since there are no official regulations to follow. You might have a more difficult time dealing with this type of complaints. Here is what you can do to simplify the process.
Try to remedy the issue amicably. Do this by getting in touch with the locksmiths or the company they work for and have the matter clearly explained to them, down to the last detail. In case all of your attempts fail to trigger the desired results, you should direct your attention to someone who can provide you with free advice. Get a feel of the type of action you could take against a locksmith who has failed to get the job done the right way and on time. Know what your rights are and make sure you are also prepared for any official legal action as well.
Get in touch with one of our legal counselors online and have them clearly explain to you what it is that you should be expecting from a potential claim you could file. Your main goal should be to recover the potential financial and material damages and handle any overcharges you might have been subjected to. Feel free to browse our website and discover free advice from top performing lawyers and legal representatives, as well as useful mediators and even consumer advocates.
Have proof prepared. Be ready to provide evidence of the damage caused to your door, windows, locks, or any other items that might have suffered the consequences of poorly executed services. Take pictures using a professional camera or your phone – make sure you also take “before” pictures as well. If possible, record the initial phone conversations with the company or locksmith you plan on hiring, especially when agreeing upon rates and deadlines.
Most services will want to avoid bad publicity and trial costs and they should be willing to settle. It would also be useful to hire a legal counselor to handle all the paperwork for you, in case you will reach that stage of the process.