Complaint History & Business Rating for United Airlines, Inc.

PO Box 06649, Chicago, Illinois, 60606-0649, United States.

Is this your business?
PeopleClaim Reliability Rating
Scale: A+ to F
  • Industry: Travel
  • Sector: Airlines
  • Employees: 84,000
  • Est. Yearly Revenue: USD 38.901 billion
  • Officer(s): Mr. Oscar Muñoz
  • Year established: 1926

What United Airlines, Inc. customers think NEW

Comments and Feedback from Users

  • Commented By:Patrick H.
  • Recommended:No
  • On:12-Jan-2017
Patrick H. says: They made us 24 hours late due to a faulty aircraft, they could have switched that day and gotten us out before the storm locked us in. Then they BLAMED IT ON THE WEATHER !
Had to eat meals on our own and find our own room for the night for 3 of us. Their service line was over 400 people and very LONG, so we did not spend the night in line to get nothing. They told us on the plane that all hotels were booked up already.
They made a small offer for our troubles and even the next day, the 3 of us had to sit in different parts of the plane, after they said our reservation was set for the next day and we would be put together. THEY LIED !
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  • Commented By:Kelly N.
  • Recommended:Yes
  • On:02-Aug-2016
Kelly N. says: I feel safe when I fly with United. However the flight attendants can be overloaded. I am glad they are listening to the customers and serving snacks again. My biggest complaint is the plane seats are too crammed together. I think that the incident that happened to me might not have been possible with bigger seats and more oversight by the crew.
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  • Commented By:Marcelo L.
  • Recommended:No
  • On:25-Mar-2016
Marcelo L. says: AVOID UNITED AIRLINES AT ALL COSTS. THEY WERE RUDE AND DISRESPECTFUL TO MY PREGNANT WIFE AND MY 2 YEAR OLD. THEY WERE POORLY RESPONSIVE TO MY FAMILIES COMPLAINTS. IF THEY TREAT A FAMILY LIKE THIS AND A PREGNANT WOMAN AND A CHILD... WHO WILL THEY NOT MISTREAT AND DIARESPECT?? USE YOUR MONEY ON A DIFFERENT COMPANY
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Message from the PeopleClaim Administration: “Recently posted claims re-mailed to United Airlines on Dec 09, 2014”

United Airlines, Inc.’s Complaint History (12):

13 claims are currently posted for public review and comment :

    • Claim
    • Seeking:

    Jaquelina Fromen vs. United Airlines, Inc.

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Customer service runarounds
    Claimant says:United Airlines failed to credit my frequent flier miles from Houston Texas to Sydney Australia round trip because the customer service said my name was to long and did not fit the space in their computer. So United Airlines will not credit my frequent flyer miles. My name on my passport is JAQUELINA RODRIGUES DE SOUZA FROMEN United Airlines Change...
    • Claim
    • Seeking:

    United Airlines Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Problem with a service
    Claimant says:I am a physician who on October 14, 2014 made the mistake of traveling on United Flight 3358 from Cedar Rapids Iowa to Chicago, with a connection on to Providence, RI. While trying to board the flight, the attendant told me I could not bring my bag on (a rolling backpack measuring 9x10x17 inches, within United's Personal Carry on Policy https:/...
    • Claim
    • Seeking:

    My Claim vs. united airlines Dispute

    For:
    • "I just feel ripped off."
    • Bad business practices
    • Contract / Agreement / Promise dispute
    • Customer service runarounds
    Claimant says:Had a $315 credit from a previous ticket that I was not able to use, due to illness. Went to purchase my new ticket. They charged me the current price of the ticket, ($225.80), plus a TWO HUNDRED DOLLAR booking fee, plus another $25 charge, which the argent could not explain why. They took the $315 off of ALL that. I ended up paying the entire c...

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