Assurance Wireless by Virgin Mobile’s Complaint History (1):
:
-
- Claim
- Seeking:
For:
- "I just feel ripped off."
- Bad business practices
- Customer service runarounds
- Problem with a service
Claimant says:I have bought 3 phone cards to top off my minutes. All 3 cards ended up in cash on my phone instead of minutes. I called the company to see why this was happening, they said because they have to be the ones to put the minutes on the phone. No where in the paper work does it say this. It very clearly states "buy virgin mobil top up cards and follow ...
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