Public Mediation

Aaron Jordan vs. Well Fargo Bank

Major screw-up by Well Fargo Bank - Please I need help!!

A. J. vs. Wells Fargo Home Mortgage
P.O. Box 10335, Des Moines, Iowa, 50306-0335 , United States
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Statement of Claim
Claimant says:
"I applied for a refinance on my home in June 2016 on July 8th I received a letter stating that I was approved for my refinance loan. Following the letter I received a call stating that we would be closing on August 3, 2016. I received another call 4 business days before closing saying that they was not going to do the loan and I ask why and they replied that my debt ratio was to high. The first thing they learned about me was who I owed and how much I owe and how much I make. I had already brought repair people in to start the work on my house and because of them changing their minds without a better reason than that my house is destroy and I have no way of paying for the repairs that has been started and need to be finished."
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  • 08-03-2016 — August 03, 2016
What Claimant Wants Hide
1. Damages: refinance Sep 01, 2016 $140.00
2. Other – Copy claim to regulators Sep 01, 2016 $14.99
3. Other – Pay for claim posting cost Sep 01, 2016 $7.99
4. Other – Physical delivery charges Sep 01, 2016 $4.99
Just make me happy!
Claimant invites Wells Fargo Home Mortgage to make a fair offer to resolve this complaint.
Cash total : $167.97
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Respondent's Counteroffer


There has been no response to this claim from Wells Fargo Home Mortgage. This claim will remain posted until resolved
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  • Comment: by Natalie D. (41 points) — Online mediator
  • On: 09-01-2016
  • This doesn't seem like much money at all. I think Wells Fargo would be crazy not to take this deal. 
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