Public Mediation

Vacation Trade World-Valuetraded..Villa Del Palmar, Mexico--Resort Com Internationala Dispute

P. B. vs. Vacation Trade World-Valuetraded..Villa Del Palmar, Mexico--Resort Com Internationala
AV.19 CON CALLE.12 EDIFICIO JIRA.NO.224 .DEPT B-4, Solidaridad ,Quintana Roo, Mexico, 77710, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1164785
    • Amount Involved: 18,238.00
    • Filed On: Aug 12, 2015
    • Posted On: Aug 23, 2015
    • Complaint(s):
      • Bad business practices
      • Problem with a service
      • Customer service runarounds
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Statement of Claim
Claimant says:
"In March 2013, after 5 hrs. of coercion, I signed a contract with the above, trading my 2
bedroom time share condo in Orange County, Florida for a studio at the Villa Del Palmar, Cancun.
The asking price was $12,500.00. I was allowed #3060.00 for the Florida condo. Two days later
I asked to cancel the contract and I was told Mexico does NOT have a "cooling-off" time with
signed contracts, (major deception # 1). I was also told I would never receive another
maintenence fee from the Florida condo. (lie #2). Before the end of March, after I returned to
the States I forwarded full payment, $9,047.80 using a credit card. Another $695.00 M/C
payment for Title research and transfer fees of the Fla. deed to Orange County, Fla. and a copy of the paid 2013 maint fee of the Fla. condo
Also sent was a signed, witnessed, notorized Power-of-Attorney to Value Trades, along with
picture I.D. and the original Vistana Springs Condo Deed. Six months later, Value Traded asked for the very same documentation to be forwarded by e-mail. Because I had already complied, and the person requesting the duplicate information thru cyber-space is an unknown to me I did not comply until I was sure of whom was doing the requesting.
I did honor the request and forwarded the info they felt they needed. After many months
with no further communications from Valuetraded, I managed to get an answer to ONE of
my many, phone calls. I was informed that I was no longer a condo owner and my name was removed from all their records. After I produced a contract number and more info
the office staff did acknowledge my purchase in March of 2013. Needless to say, It has
been a long up-hill battle with all concerned. I have been fair and patient, and have suffered
with some of the most rude, obnoxious, lying scammers known to man-kind. In the process
of trying for resolve, I hired a bi-lingual arbritrator who scheduled a 4 way conference,
amicable to all parties concerned and Valuetraded reneged without notifying any of the
other constituents. They wasted everyones time.
Besides all the lies, deceptions and scams, Valuetraded, the Villa del Palmar and Resorts International have blatantly breached their contract with me And at this time I am
requesting all documentations I have provided be returned to me along with all the money
I have paid trying to get this situation resolved. I am NOT interested in doing any further
negotiations with the VILLA GROUP. Although, my account has been paid in full, and I
have all receipts of every transaction, I have been informed by Valuetraded I am not allowed
to exercise my privileges as an owner unless I pay another $1500.00 as an reinactive fee.,
which is ludicrous, I never cancelled, I provided all fees and documentations. It is Value-
traded who is negligent in record keeping. So far, they were sent by e-mail.snail-mail. Fed-Ex and UPS 4 copies of the same information. In every encounter, they have been most
rude and untruthful. There only objective is to squeeze more money from their customers
with "made-up" situations. Bottom line is. I paid and they did not deliver!!!.
To date, I want returned to 1. The original Deed to Vistana Springs Condo
2. All copies of signed, witnessed and notorized power-of Atty.

3. Copy of purchase agreement
4.$695.00 Title Research and transfer fee
5.$12,500.00 the price of the Cancun Villa
6.$ 521.00 2013 maintenance fee
7.$ 524.00 2015 maintenance fee.
Valuetraded , The Villa Group of Can cun and Resorts International has failed miserably. I have been most patient. They have done nothing to resolve this problem and it is my desire to disconnect all ties with any of the above. They breached their contract, making it nul
and void, therefore ALL my requests should be honored. Patricia Barder"
Reply Have a similar problem?
Additional Communication Between Claimant and Vacation Trade World-Valuetraded..Villa Del Palmar, Mexico--Resort Com Internationala Hide
  • Aug 27, 2015, Claiming party added:
  • Arbutrators fee of $250.00 should be added to the above amount due me.

What Claimant Wants Hide
1. Refund: PRICE OF CONDO. DEED RECORDING,MAINT FEES FOR 2 YEARS Aug 27, 2015 $14,238.00
2. Pay me for my time: HOURS SPENT IN PREPARTION 40hrsx$100.00 Aug 27, 2015 $4,000.00
3. Other – Copy claim to regulators Aug 27, 2015 $14.99
4. Other – Pay for claim posting cost Aug 27, 2015 $7.99
5. Other – Physical delivery charges Aug 27, 2015 $2.99
Cash total : $18,263.97
1. Refund: money order. or bank check Aug 27, 2015 $18,238.00
2. Other – Copy claim to regulators Aug 27, 2015 $14.99
3. Other – Pay for claim posting cost Aug 27, 2015 $7.99
4. Other – Physical delivery charges Aug 27, 2015 $2.99
Cash total : $18,263.97
  • 0
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Respondent's Counteroffer


There has been no response to this claim from Vacation Trade World-Valuetraded..Villa Del Palmar, Mexico--Resort Com Internationala. This claim will remain posted until resolved
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