Public Mediation

My Claim vs. TireCenter Plus

J. C. vs. Tirecenter Plus
425 N Motel Blvd, Las Cruces, NM, 88007-8142, 1165 El Paseo Rd, Las Cruces, New Mexico, 88001-6027, United States
Amount Involved: Other terms
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 5263302
    • Amount Involved: N/A
    • Filed On: Aug 05, 2018
    • Posted On: Aug 18, 2018
    • Complaint(s):
      • Bad business practices
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"ON OR ABOUT 07/14/2018, I WAS CALLED BY MR. WADE FROM AFORDABLE RV AND MARINE THAT I HAD A FLAT ON THE RIGHT REAR OF MY MOTOR HOME. i THEN ASKED HIM IF HE COULD GET THE TIRE PLACE TO PUT A USE TIRE ON IT SO I CAN BRING IT BACK TO EL PASO AND GET IT INSPECTED, AND I WILL BUY SOME  MORE TIRES WHEN I BRING IT BACK AFTER MY SURGERY.   HE SAID YES, AND THEY PLACED A USED TIRE ON AND I PICKED UP MY MOTORHOME AND DROVE IT BACK TO EL PASO.  ON 07/27/2018, I WAS CHECKING THE AIR PRESURE ON THE MOTOR HOME TO TAKE IT BACK TO LAS CRUSES AND THE RIGHT DUEL HAD NO VALE STEM AND I CALLED THE TIRE SHOP AND TALKED TO ROBERT AND HE STATED THAT HE WOULD TAKE CARE OF IT WHEN I BRING IT IN.  ON O7/31/2018 I TOOK MY MOTOR HOME BACK TO AFORDABLE RV AND MARENE SHOP TO HAVE THE SLIDE OUT COVERS CHANGEDN AND AT THE SAME TIME HAVE THE TIRES PT ON BY TIRE CENTER PLUS.  AT THAT TIME THERE WAS NOTHING WRONG WITH MY BREAKS NOR MY CROME COVER THAT COVERS THE RIGHT REAR DUEL.  
ON 08/02/2018, I WENT TO PICK UP MY MOTOR HOME AND DURING MY INSPECTION I NOTICE THAT THE CROME COVER FOR THE RIGHT REAR DEUL WAS LOSE AND THE VAL STEM WAS STILL MISSING WHICH COULD CAUSE PROBLEMS WHILE TRAVELING, IF THE WHEEL WAS TO LOSE TO MUCH AIR.  i THEN WENT IN AND CONFRONTED A MR. MIKE SCHUETE WHO SAID HE WAS THE ONWER AND ASKES ME WHAT I WANTED HIM TO DO ABOUT IT.  I THEN GTOLD HIM THAT THE WHEEL HAD EXTENDED VALE LINES ON IT WHEN HE STARTED AND THE COVER WAS INTACT. HE THEN STATED THAT HE JUST REPLACED THE TIRES AND HE DID ME A FAVOR. i THEN STATED TO HIM THAT HE HAD NOT DID ME ANY FAVOR BECAUSR WHAT HE HAD FDID COULD CAUSE A BLOW OUT THAT COULD CAUSE SEROUSE INJURIES TO ME AND MY WIFE. THATS WHEN TOM STPTED IN AND STATED THAT HE WOULD FIX THE PROBLEM BECAUSE HE UNDERSTAND WHAT I WAS TALKING ABOUT.
ON 08/03/2018, I ATEMPTED TO DRIVE MY MOTOR HOME FROM TIRE CENTER PLUS, WHEN I NOTICE THAT THE COACH DID NOT WANT TO MOVE AND THE ABS LIGHT WEOULD NOT GO OFF. I THEN DROVE THE COACH ABOUT A 1/4 MILE AND THE PROBLEM STILL WAS THERE SO I TURNED AROUND AND  WENT BACK TO THE SHOP MR. WADE CHECKED UNDER TH COACH AND THE STATED THAT THE BREAK LINE HAD BEEN DAMAGE AND TRHE THE STEEL CUPPLIN WAS CREMPED AND THE COACH SHOULD NOT BE DRIVEN ALL THIS HAD TO HAPPEN DURING THE CHANGING OF THE TIRES.  I THEN INFORMED MR. MIKE SCHUETTE THAT HE SHOULD BE LIABLE FOR THIS BECAUSE ALL THIS HAPEH DURING YOUR CHANGI OF TIRES.
 "
...
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Additional Communication Between Claimant and Tirecenter Plus Hide
  • Aug 06, 2018, Claiming party added:

  • This claim is file against the wrong Company I have no complaints against Affordable RV & Marine Service these are the guy's trying to do the right thing to fix what Tire Center Plus damaged on my Motor Home. this claim is solely against Good Year and (Tire Center Plus) 425 N Motel Blvd, Las Cruces, NM, 88007-8142, United States. Please make this correction to this claim

  • Aug 08, 2018, TireCenter Plus (responding party) added:

  • Mr Canion, has never spoken to me about any damaged brake lines. I advised him that I had removed his damaged air valve extension because it was leaking. He immediately got upset and said that we damaged the extension and threatened to sue me. Affordable RV was in agreement and with the valve extension needed to be removed as it would have damaged the new tires. As far as the brake line I will personally check to see if the damage had anything to do with our tire installation and will have it repaired if it appears that way.

  • Aug 28, 2018, Claiming party added:

  • To Make repairs on my Motor Home caused by tire Center Plus (Goodyear representative) the total price was $750.00. I feel that Tire Center Plus should be paying this bill?

  • Aug 28, 2018, Claiming party added:

  • I did inform him of the problem that he or his crew made. and the damage he had caused concerning the brake line and ABS. I did not threatenedt to sue him but i told him i was going to put him on social media.

What Claimant Wants Hide
Non-Cash
What By When How Much
1. Repair: FIX THE DAMAGE LINES, COVER AND VALE EXT. Aug 20, 2018 N/A
Cash
1. Other – Copy claim to regulators Aug 20, 2018 $14.99
2. Other – Pay for claim posting cost Aug 20, 2018 $14.99
Just make me happy!
Claimant invites TireCenter Plus to make a fair offer to resolve this complaint.
Cash total : $29.98
Non-cash: 1 items
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from TireCenter Plus. This claim will remain posted until resolved
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  • Contributed Solution: by George Maxwell On 09-01-2018
    View more
    Independent mechanic should inspect the damage More...
If you are a party to this claim, click here.
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