Public Mediation

My Claim vs. Skyline Security Mgmt Inc. (Dba: Guardian Protection Services)

R. B. vs. Skyline Security Management, Inc. (Dba: Guardian Protection Services)
10642 Downey Ave Ste 205, Downey, California, 90241-3442, United States
Amount Involved: $39.99
Complaint(s): Bad business practices
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6687883
    • Amount Involved: 39.99
    • Filed On: Jan 23, 2016
    • Posted On: Feb 03, 2016
    • Complaint(s):
      • Bad business practices
  • Notice: Sent by certified mail 7015 0640 0002 0267 1971 Signed for on 1/30/16
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"Victim of security system scam. On or about November 8, 2015 I was approached by Christopher Rannacher saying that my contract with my current had expired and I was paying a company for no service. He knew so much about my business, so I accepted what he said. Not clearly thinking I didn't question why I still owed the other company if my contract had expired. Any way Christopher told me when I got the pay-off amount from my current company to CALL HIM and give Him the amount and He would give me a check for that amount. When I got the info from current company, I called him at least 4 times with no response. I then called my original company and had them come back and restore the previous service. I also wrote to Skyline and told them I was (and did) stop payment on the bank payment. This company continues to harass me for monies and threatens to ruin my credit rating..

Rosa Lee Bennett"
...
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Additional Communication Between Claimant and Skyline Security Management, Inc. (Dba: Guardian Protection Services) Hide
  • Feb 24, 2016, Claiming party added:

  • Notice received re: termination of security monitoring services, effective February 29, 2016. They have not been providing any services for several months. They still have not said anything about cancelling the contract nor refunding my money. I need to hear this. before I consider closing the case. R. Bennett

What Claimant Wants Hide
1. Refund: Payment received from bank Feb 07, 2016 $39.99
2. Other – Copy claim to regulators Feb 07, 2016 $14.99
3. Other – Pay for claim posting cost Feb 07, 2016 $7.99
4. Other – Physical delivery charges Feb 07, 2016 $9.99
Cash total : $72.96
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Skyline Security Management, Inc. (dba: Guardian Protection Services). This claim will remain posted until resolved
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  • Contributed Solution: by Mark Deuitch On 05-03-2016
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    DON'T DO BUSINESS WITH SkyLine Security Managment. -- or anyone else that refuses to act in good faith. More...
If you are a party to this claim, click here.
Is this a fair resolution?
  • Comment: by Jim Wicks (41 points) — Former Atip Intern, Occasional Contributor And Moderator
    • On: 04-28-2016
    View more

  • I'm having a little trouble following this fully, but I think I get the gist.  


    1. You paid the new company who told you your contract with the old provider had expired- correct?  Was it true that it had expired or were they making that up?
    2. You send a check to the new company to start a new service with them- correct?  Then you cancelled payment and now they are trying to get payment for the new service from you.  Is that correct?
    3. Do you have a contract for the new service?  does it have a cancellation clause?  Do you know if your state provides a mandatory cancellation period on contracts of this type?  

    If you can provide some clarification, I'll respond with a suggested resolution. 


    Sorry you're having issues>  I agree it sounds like a scam, but lets understand the full details first.

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