PeopleClaim helps resolve consumer and commercial complaints against businesses,
professionals, government agencies, or individuals by exposing bad business practices
and unfair treatment. Aggrieved parties are invited to use PeopleClaim's dispute
resolution process free of charge or choose premium options that may help resolve
I received the following letter from Roan Concourse:
"We are pleased to inform you that you're going to receive an Android Touchpad Tablet Computer from our gifting department at no charge.
It is important to note that there is no obligation to purchase or join anything when you accept your Touchpad. It's yours!
Simply call the gifting department at 1-800-732-3449, and reference the RSVP gift code printed at the bottom of your letter. It's that easy. Call today!
Vice President, Southeast Region
Very small print: There is no obligation to purchase or join anything. This promotion is not sponsored or affiliated with Android but they are a major supplier of the software. Terms and conditions apply. Qualified recipients of this mailer will receive a brand new Touchpad Tablet Computer with Android software in conjunction with local promotion. Android is a registered trademark of Google, Inc. Call for details."
So out of curiosity I called the 'gifting department' for details. The person who answered refused to actually give me any details unless I handed over my unlisted phone number. I asked her to tell me what terms and conditions applied; she refused. She refused to tell me who this company is and what they're selling.
My guess would be that I'd be required to attend a presentation for either a timeshare or a buying club. Or else I'd have to answer a lot of intrusive questions that might "disqualify" me, but could be sold on to a marketing firm or used for other purposes. But who knows? The company refused to tell me--even though they tout 'no obligation.' There's apparently AT LEAST an obligation to hand over information.
Several local friends also received this mailing. Others have received similar letters from same address, different company.
I would, please, like to know who Roan Concourse (or York Concourse, or Ellington Centre) is, how they acquired my personal address, and what the Terms and Conditions are. Also, what makes a 'qualified recipient?'
All information contained herein is the opinion of the posting parties, who are
solely responsible for its content. PeopleClaim offers both free and paid services
to help consumers, patients, employee, tenants, and others resolve disputes without
lawyers or courts, through negotiated online settlement and public disclosure of
wrongdoing or unfair treatment.
Let the PeopleClaim community help resolve your dispute.
PeopleClaim.com is a member-supported online dispute resolution system designed
to settle most common disputes quickly and efficiently—without mediation,
arbitration, or litigation. We provide a secure, confidential negotiation channel
where both sides can review facts, communicate with each other, propose terms, make
counter-offers, and reach resolution. Both parties control their side of the process
and avoid the uncertain outcome and costliness of legal action. PeopleClaim.com
is a facilitating channel: we take neither side in disputes and do not involve ourselves
in any aspect of negotiation between parties. We are supported by member dues and
non-member use fees, rather than sponsorship or advertising.
There are four steps to the PeopleClaim system: 1) Stating your complaint; 2) Making
a claim; 3) Negotiating Terms; 4) Settlement. We help you at every step of the process,
providing smart features that make your case understandable and actionable. A clear
statement of your complaint allows the other party to identify you and your problem,
and respond in an appropriate and timely way. Transforming your complaint into a
claim means establishing terms of settlement that can be acted on by the other party.
We help you organize and present your terms to encourage response and action. PeopleClaim’s
secure online channel lets you and the other party negotiate terms in confidence.
Our automated email system tracks progress, advising both sides of changes in terms,
revised offers, and any other claim-related activity. This helps the negotiation
proceed smoothly with minimum time slippage. Settlement occurs when either side
accepts an offer. Generally speaking, when executed by both sides, the PeopleClaim
online Agreement is considered a legally binding contract.
Remember, we provide a channel and structure but we stay out of your business. The
substance and outcome of your claim is entirely up to you and the other party.
There are many possibilities. We designed PeopleClaim to be affordable enough to
be used for common consumer complaints, but powerful enough to handle larger disputes.
Disagreements with retailers, product defects, and poor service of all kinds are
common claim types. But you could also use PeopleClaim to deal with problems between
individuals, or to register a complaint in a public advocacy cause. The mechanism
of stating a complaint and filing a claim is applicable to a wide variety of situations,
and we expect claimants will be inventive in their use of the system. Naturally,
in complex and large-stakes matters, or where a party is looking to establish legal
precedent, there is no substitute for professional counsel. If you think your problem
may be too big or too difficult to resolve via one-to-one online negotiation, or
have any doubts about PeopleClaim’s applicability, you should ask a lawyer.
would you like to add any comment or solution?