Public Mediation

My Claim vs. The Prudentialinsurancecompany Of America-Gul/Gvul Dispute

L. J. vs. Prudential Life Insurance Co.
751 Broad Street, Newark, New Jersey, 07102-3777 , United States
Amount Involved: $593.59
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1048928
    • Amount Involved: 593.59
    • Filed On: Mar 30, 2015
    • Posted On: Apr 10, 2015
    • Complaint(s):
      • Customer service runarounds
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Statement of Claim
Complaint Involved (1) - View
Claimant says:
"return of 593.59 from policy#2277881 group#x0040396.money was automaticely debited from my account on 01/02/2015. i had called customer service to cancel auto payment on 12/31/2014.my policy tripled to 637.50 due to my turning 70 years old.I told them that i could not afford to continue with the policy and to please cancel paymatics .I was told that because of the holiday it was probably to late to stop the automatic payment but that it would be returned to me when i signed forms . that would be emailed to me as long as i returned them signed within fourteen days,however since that time they have repeately given me the run around .I have since called about ten times ,spoken to several different people and sent six sets of signed forms. they have now sent me a notice for the next quarter.i gave them sufficient notice that i wanted this policy cancelled on 01/20/2015.please help me get my money back.this has been a very stressful for me and i need this money."
...
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Additional Communication Between Claimant and Prudential Life Insurance Co. Hide
  • May 02, 2015, Claiming party added:

  • claim has been fuly settled. thank you very much for your timely action

What Claimant Wants Hide
1. Refund: policy #2277881 Apr 14, 2015 $593.59
Cash total : $593.59
  • 0
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Respondent's Counteroffer

There has been no response to this claim from Prudential Life Insurance Co.. This claim will remain posted until resolved
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  • Contributed Solution: by Brian Ward On 04-11-2015
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