Public Mediation

Nuwave PIC-Dispute-#1987010

V. G. vs. Nuwave Pic
1755 Butterfield Rd, Po Box 1227, Libertyville, Illinois, 60048, United States
Amount Involved: $351.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1987010
    • Amount Involved: 351.00
    • Filed On: Oct 15, 2012
    • Posted On: Oct 26, 2012
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • "I just feel ripped off."
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"Ad was on TV- I ordered the PIC (cook top) as $99.99 + s/h of $29.95. A second set was offered for FREE if I paid the s/h.. I agreed to that purchase. I received the order correctly. EXCEPT for the bill that was enclosed was for $329.79!!!!!!! I have attempted to call on phone - left messages and also sent an e-mail...I have not heard anything from them. I would really appreciate your help with this. Iam also paying interest on credt card for this delay.....
email they gave me is picsupport@hearthware.com
phone on receipt is 855-742-2665 ext of 6775
PLEASE HELP!!!!!!!!!!!!"
...
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What Claimant Wants Hide
1. Compensation: time and cncern about hearing from you and resolving this issue-asap--plus interest I have to pay on crt card acct. Oct 30, 2012 $21.21
2. Credit: I would like to RETURN entire order without paying the s/h to do so. If they want to credit my account for $329.79 that would be great!!!!! Oct 30, 2012 $329.79
Cash total : $351.00
  • 0
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Respondent's Counteroffer

There has been no response to this claim from NuWave PIC. This claim will remain posted until resolved
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