Public Mediation

R.J. vs. Lead Sa (Via Amazon)

R. J. vs. Lead Sa (Via Amazon.Com)
P.O. Box 81226, Seattle, Washington, 98108-1226, United States
Amount Involved: Other terms
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Statement of Claim
Claimant says:
"Order # 105-7939171-9425065. Advertised on amazon on 3/14/17 4:14 PM EST "Jet 629004k 16-32 Plus drum sander. Shipping free. Price of $400. (asked to contact for availability) Co. contacted and verified availability, price, etc.. Order placed and confirmed 8 min. later. Next day 3/15/17 message received that order was cancelled due to "technical problem". This is a $1300 machine that their e-mail stated they had overstock & thus an excellent price. Accepted! Free shipping (this thing is heavy and most places charge $100 + for shipping. Did they cancel the order to save on excessive shipping costs? If so, that is false advertising, and I believe I am owed a machine. We were not charged & therefore the problem is not a dollar issue. (I would be willing to pay the shipping if that would change the outcome!) If their inventory was eliminated in the 8 min. between being informed of availability and confirmation of order, then I have no recourse. I have all the paper work to verify all above statements. Any questions, please contact me (Bob Jacques) e-mail = rjacquesfamily@gmail.com or by phone - (717) 249-7014 or cell (717)609-9327 I have been unable to contact Lead sa"
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Claimant invites Lead Sa (Via Amazon.com) to make a fair offer to resolve this complaint (subject to acceptance by claimant).
1. Other – Pay for claim posting cost Apr 04, 2017 $7.99
Cash total : TBD
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