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Claim #2051259 against: Home Retention Center

Customer / Client VS. Home Retention Center / 888-852-0790, 1539 West 1st Street, Santa Ana, California, 95705, United States


(seeking public comment)

  • Bad business practices
  • Problem with a service

Claimant Seeks: $2,153.05

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All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.

The Complaint

What happened

Claimant's opinion: This company scammed me. This company worked in affiliation with the Payment Reduction Cntr in S.Francisco. I was working with both companies regarding a HAMP modification mortgage. I sent in all the paperwork and information required.
They told me they had been able to get it approved and I had to send a money order in the amount of $1,877.00 in order to pay the legal firm that was trying to foreclose on my property. That was sent on

  • Misrepresentation or fraud
  • Negligence causing harm
  • Poor customer service
  • Poor quality
  • Unfair practice

  • Bad advice and/or instructions
  • Bait and Switch
  • Service wasn't completed as promised
  • Poor customer service

  • Inadequate disclosure or misleading information
  • Lack of communication

  • Wrongfully billed
  • Lack of disclosure or disinformation
  • Lack of communication


Claimant's opinion: I left dozens of calls for Walter Sullivan and Aubrey and except for one call back never heard from them once the problem began.


Claimant's opinion: This company took my money, did not do what they promised, did not answer my calls, did not refund my money. They scammed me and have probably scammed others.


What Claimant Wants

Terms under which Home Retention Center can satisfy this claimant

Status:In negotiation(seeking public comment)

Claimant's Terms of Settlement to Home Retention Center

Jan 15, 2013

Cash settlement

What By when How much
1. Refund: money sent Jan 30, 2013 $1,877.08
2. Pay me for my time: 5 hours @ $50.00 Jan 30, 2013 $250.00
3. MAC Fees Jan 30, 2013 $14.99
4. Include public posting fee Jan 30, 2013 $7.99
5. Physical delivery charges Jan 30, 2013 $2.99
$2,153.05 Principal amount:
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