Claim #1247027 against: Govberg Watch Repair

    • Claimant Seeks: View.
    • Claim #: 1247027
    • Amount Involved: $107.95
    • Filed On: Aug 26, 2012
    • Posted On: Sep 06, 2012
    • Complaint(s):
      • Bad business practices
      • Customer service runarounds
      • Problem with a service
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The Complaint

What happened

Claimant's opinion:

They broke the coil in my watch, and have since claimed five times (three times in emails) that the watch is unbroken. They continue to make this easily refuted claim, even though two local watch repair services have each independently examined the watch and told me the coil is broken.

Update: Nov 21 2014

"A third jeweler examined my watch and found that the works need to be replaced. Therefore Govberg Watch Repair company's offer to replace the battery at no charge IF THE WATCH WAS NOT DAMAGED is as deceptive as their other replies.
They ruined my watch, and I want them to pay to have the Swiss Army Watch company rebuild or replace the watch works. I have had the third jeweler send the watch to the Swiss Army Watch company to have that done. The estimated retail cost is about 60 dollars. That's what I want from Guvberg Watch Repair.

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