Public Mediation

My Claim vs. Magnavox Dispute

B. K. vs. Funai Corporation (Headquarters)
201 Route 17 North, Suite 903, Rutherford, New Jersey, 07070, United States
Amount Involved: $185.00
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 1363795
    • Amount Involved: 185.00
    • Filed On: Jul 19, 2014
    • Posted On: Jul 30, 2014
    • Complaint(s):
      • Problem with a product
      • Reimbursement of $150 for new board and $35 for service charge.
View less
Rate or Review on Funai Corpora...
Become an online mediator
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Complaints Involved (2) - View
Claimant says:
"My daughter bought me a 39 inch Magnavox on July 23, 2013 for my birthday. She paid cash. The Warranty Card was completed and sent. On February 5, 2014 the set died. I contacted Magnavox by phone as was advised they could not do anything without a receipt. My daughter went back to the store and was told that all cash transactions are dumped from their system at year-end and they could not provide a copy of the receipt. I contacted a local TV service and was told the board was bad and would need to be replaced at a cost of $150 plus $35 service charge. I had the work done and wrote to Magnavox on February 20, 2014, no response; and again on April 25, 1014, no response. I received a call from Michael, at Magnavox stating there was nothing they could do. I asked him where it states you need a copy of the receipt for the warranty to be honored and he said I made a good point. I contacted Business Consumer Alliance, Elizabeth Basssaro, she got no response. I then contacted California Department of Consumer Affairs. On June 12 a message was left on my phone by a Louis of Funai Corp. I called back the same day and left a message. No call back. I have called 3 times since and left messages with no call back. Magnavox advised the Complaint Mediation Division that they left me a message and were waiting for me to call back. In February Magnavox told me they know the warranty expires on 7-23-14. I feel they are using these tactics for the warranty to expire so I will have no recourse to recoup the $185 I paid to have a 6 month old television repaired."
...
Reply Have a similar problem?
What Claimant Wants Hide
1. Recovery of Losses: New board and service charge Aug 03, 2014 $185.00
Cash total : $185.00
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)

Respondent's Counteroffer

There has been no response to this claim from Funai Corporation (Headquarters). This claim will remain posted until resolved
See how PeopleClaim Works
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Want to see more? Search our directory of resolvers.
Get Free alerts when claims post in your area.
Get Alert
Cases seeking help
Pick a case. Help resolve it.
Need help resolving a dispute? Learn more.
Help resolve claims against businesses and people near you:
View more claims

Public Mediation

The shortest path from your problem to its resolution.
1
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

Free
If Unresolved
2
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
3
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
4
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.

Resolution

A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim