PeopleClaim helps resolve consumer and commercial complaints against businesses,
professionals, government agencies, or individuals by exposing bad business practices
and unfair treatment. Aggrieved parties are invited to use PeopleClaim's dispute
resolution process free of charge or choose premium options that may help resolve
1. Started with Dentfirst September 2011 2. Oral Surgeon pulled back teeth and left fragments embed - Dr. left practice3. General Dentist pulled fragments and front teeth4. Implants (two lower) by Periodontist, both were set incorrectly - Dr. left practice next day5. Temporary dentures could not be made to fit and patient forced to go 6 months with no teeth6. General Dentist could not make a set of lower dentures that would stay in mouth and charged additional fee to reline dentures - still could not fit without injury to gums and jaw7. After many more office visits the dentist said he needed more time to get it right. After months of weekly calls to office with no results patient called to tell office manger she wanted a refund and was going to another dentist. Patient was asked to give the practice one more chance. She would see a new dentist because first general dentist had died!8. Second General Dentist made a set of lower dentures that stayed in but caused so much pain they could not be used for eating. Upper dentures now could not be fit because the bone had receded too much.9. According to the practice manager DentFirst's Periodontist could not do the upper implants that were now needed and a referral was made to another practice (at patient's own expense)10. Patient left DentFirst's practice in August 2015 without a usable set of dentures.11. We feel there has been a breach of contract.
"We are very sorry to hear of any troubles you may have had with your dentist. We will be glad to discuss this with you directly. You can contact us at firstname.lastname@example.org. "
This claim will remain posted until resolved.
Please understand the many problems we have had with your Dentists. Since we were forced to go to another Dentist you must refund all monies paid and because of the time and trouble you caused you should pay the Dentist that did fit the dentures. If we must go to court we will ask for punitive damages as well.
Dear Sir; I erroneously assumed that you were completely apprised of all the facts surrounding the problems with DentFirst. I will email you a complete history of our situation and hope with your new eyes you can help to resolve it. Thanking you in advance for what ever help you can provide. Ruth Corsover
This is very sad because the patient has suffered though quit a bit. This is not about money because the patient kept coming back for correction which seemed to have failed the patient whom trusted the facility. So because of pain and suffering they should be compensated. I would like to vote for the total amount but it seems a little bit extreme. So they should be paid for their pain and great sufferring. Verdict for the complaintif
Contributed by ONNECIA B. Criminal Justice Student If You Can't Walk 🏃. If You Cannt Run Crawl. Dont Give Up Keep M - On: 01/15/2017
Contributed by Kelly H. - On: 01/07/2017
First of all you can't get false teeth ..right after other teeth are pulled. Because of the swelling.
And it takes time to get it right.
Contributed by Ortis P. Doctoral Candidate In Field Of Conflict Analysis & Resolution At Nova Southeastern Universi - On: 01/06/2017
The company is responsible for the actions of its employeeand in a court setting, the award of punitive damages might be higher because ofthe permanent damages the malpractice caused the patient. The patient’s bestalternative to the negotiated agreement will always be to take her case to thecourt and let a jury decide on the situation. I do not believe that a jury willpardon the DENTFIRST for an act that seems deliberate due to the fact that theyuse the client for practice.
The process is to let the company know that she is willingto negotiate with the involvement of a third party unbiased dental professionalthat would analyze the situation and make a statement on the record that can beused either for a trial or the next step of a negotiation. I would suggest getin contact with DENTFIRST again and give them your position and that if thisfail they may be looking at a higher payout. I would suggest to look into thehighest payout on medical malpractice for dental procedure in your state and anational average and to let them know what they may be facing. you can adjust the demand based on what a third party dentist will tell youabout the severity of that problem. And if they want you to see an expert toask that they pay for the consultation as part of the dispute resolutionprocess.
IF THE PT IS INTERESTED IN OBTAINING GOOD FUNCTION TEETH, I WOULD RECOMMEND A CONSULTATION AND TREATMENT FROM A BOARD CERTIFIED PROSTHODONTIST AND HIS PRESENT DENTIST AND/OR HIS INSURANCE COMPANY WILL MAKE APPROPRIATE PAYMENTS. THE PROSTHODONTIST WILL BE ABLE TO MAKE A JUDGEMENT IF THERE WAS SIGNIFICANT MALPRACTICE, IN WHICH CASE A SETTLEMENT WIIL BE MADE. IF NO MALPRACTICE WAS OBVIOUS, JUST GET THE PATIENT COMFORTABLE AND REFUND HIS PAYMENTS.
Ruth, could you post or arrange to send the back ground info that you offered to send to Dentfirst to Irving and see if he can help mediate a resolution to your case? Seems he can give you an expert perspective which Dentfirst should respect- even if they don't entirely agree. I don't have the background in dentistry that Irv and Hans do, but I'd be glad to add my comments as well once the info is there.
Contributed by Robert H. General Dentist In Practice For Over 30 Years. - On: 12/12/2016
Robert, Do you feel the terms claimant is asking for are appropriate given what information they've posted here? Any thoughts how a peer review board would apt to rule and what they might award? It might help both parties to add that perspective here.Thx.
This does seem like the claimsnt has a real case against The dentists and this dental practice. Why is there so much turnover in dentists at this practice? Does a dentist own the practice?
It does look like there was negligence in the treatment planning phase. It is time to file a lawsuit
I am very experienced in dentistry and would like to see what the dr did in his treatment and did the patient follow his advice and if you could forward me some statements from the treating dr and the patient as well I can give you my expert advice to resolve this
Contributed by Daniel K. - On: 10/13/2016
Contributed by SandraJovan I Love Helping Mediate Cases In Real Estate, Investments And Divorce - On: 10/07/2016
Contributed by Teresa M. - On: 10/07/2016
Contributed by Cae M. - On: 09/20/2016
Contributed by Natalie D. - On: 09/01/2016
The claimants goal was to receive properly fitting dentures, and thus the end goal of this claim should be to receive that service as initially promised. If the dentist office in question cannot provide satisfactory dentures, the patient should be either fully reimbursed for the dentures they had purchased, or should be given the amount of money needed to purchase a new set at a different dentist who does think they are capable to handle the job. I think the claimant should receive some sort of compensation for inconvenience (not having teeth for 6 months - yikes!) however, I don't think that the proposed $125,000 is appropriate. I think more along the lines of $5,000 would be more than fair.
No teeth for 6 months. How humiliating. Dentures now are nor correct. They need to reimburse you plus make you happy. This will get their attention. Find them on Twitter start but don't finish you're complaint. They will panic, this is their name/ Brand. They will want to talk. That's how I got attention to start my claim
Contributed by Mary D. - On: 08/27/2016
Can you add a second opinion from another dentist. I was thinking of using these guys but this give me pause.
Why is the claimant not responding to our posts?
Don't know but its an important part of the process.
Matt I have a case on people claim. Take a look. I asked for ungodly amount, but added what I want to make me happy. Teresa vs Allergen pharmasuticals. You will be rewarded if you can get what will make me happy. Promise
Have you contact Dentfirst?
Client, has Dentfirst reached out to you or have you been in contact with them since their reply?
Claimant should get a full refund and compensation for all that she has gone through!
Has the claimant try contacting Dentfirst agian?
Contributed by Hiram W. I Am Part Time Uber Driver And Part Time Private Dj Look Up Nostalgia Pro Djs On Mixcloud Soundcloud - On: 07/07/2016
1st leaving teeth fragments is unacceptable
Hmm I wish this response was more specific. I think everyone is in agreement that there should be some sort of compensation, the question is just how much.
Contributed by April P. Pre Law Student - On: 07/03/2016
I would suggest contacting the Georgia State Department on Dentistry Regulation Georgia Dental AssociationMs. Martha S. PhillipsExecutive Director7000 Peachtree Dunwoody Road, NESuite 200, Building 17Atlanta, GA 30328-1655404.636.7553 (Office)404.633.3943 (Fax)email@example.com
I would attempt to use them as a mediator and then file a claim if possible with the Dentifirst insurance carrier you should be able to obtain this and further guidance from GeorgiaJohn Oxendine, Commissioner Office: 404.656.2070 Georgia Department of Insurance Fax: 404.657.85422 Martin Luther King Jr. Drive 800.656.2298 (State Only)West Tower, 704 Atlanta, GA 30334
Upon contacting these two agency's that regulate fraud and erroneous behavior and malpractice with this field they should be able to apply a little press with the whole complaint investigation process in order to gain the results in which you are seeking or in the least a way to at least get them to be more receptive to your needs
I'd agree with April, but the idea here is also to post a resolution that both parties can agree to. April can you do that? I'd love to hear under what terms you feel the case could be fairly resolved.Thanks
I feel that the Dentist are liable and should without a doubt fully repair the damages that have incurred thus far. I would think that the claimant would reduce apart of the claim if the Dentist could make the claimant happy and comfortable. The issue is usually the company not wanting to refund monetary adjustments but fixing the claimant's issues and offering maybe the amount of time spent on trying to receive the proper services should be offered maybe in services or visits that would make the exchange seem fair for both sides. Offering the claimant services or maybe an extra pair of dentures or products may suffice and alleviate the on going back and forth.
Contributed by Jonesha T. Met The Founder In A Peete's Coffee And I Am Interested In Helping - On: 06/25/2016
if the claimant was to receive dentures than her teeth would have to be removed in the first place as for the incorrect implants and the dentures that did not fit were both due to practices on behalf of dentfirst and the specialist that was picked for her operation, the insufficient time in between rectification and error it would only be just if they saw the promise to the end and did everything in their power to help the client get what she came there for.
Contributed by Aline G. My Name Is Aline Gadson. I Am A Trained Certified Paralegal. - On: 06/19/2016
Good. Dentfirst has responded to your claim. Claimant should ask for a fair pay for resolution.
Contributed by Teresa S. - On: 06/15/2016
I've had a similar situation with a dental practice and they didn't think twice about making it right. I suggest that Dentfirst get in touch with this client immediately and offer some kind od solution for her. It's been going on for way too long. Client, sign a release immediately for them to make comments on peo PeopleClaim.com. make a comment on here that states you did so and when. It would be in Dentfirst ' s BEST interest to resolve this matter promptly as it is looking quite unprofessional for them. Even a comment just to request the release. Let's take the first step Dentfirst... The ball is in your court.
Contributed by Nina T. I Am A Medical Student Who Enjoys Finding Solutions To Disputes. - On: 06/02/2016
1. She needs to have someone take a video of her describing her experience with Dentfirst and detailing the suffering that she went through and having anyone who witnessed it, say a few words about it, and then post this through people claim to as many social sites as she can and as many review sites as she can and go through people with really active social media presences who are willing to share her story.
2. The claimant should gather all the documentation that she has that support the monetary amount that she is asking for, such as the receipt for cost of dentures, as well as any and all receipts from her visits and charges at Dentfirst, as well as any written communication she has had with Dentfirst - and following that, upload all these supporting documents and pieces of evidence that support her claim, to peopleclaim.com
3. At this point, the goal would be to have generated enough public attention, as well as a strong enough online claim through peopleclaim.com, in order to elicit a response from Dentfirst, and then mediate with Dentfirst and the claimant through peopleclaim.com to reach a resolution that meets the monetary compensation that is sufficient for the pain and suffering detailed in this claimant's case.
4. Once the claim is resolved with Dentfirst, and the claimant has received proper compensation for expenses and loss of quality of life, the fact that a resolution was reached will be made public such that Dentfirst will be recognized as a provider that is present in issues involving their patients and their establishment as a whole.
Contributed by Dina G. - On: 05/04/2016
I also experienced similar troubles with dentures to the extent I have been toothless for several years and resigned myself to accept it, I really do understand. Dentistry like medicine, is a practice, not a profession. It Texas they are merely given 8 hours continuing education for "practicing" on patience while under the influence of illicit drugs. No jail, no bond, no suspension of license. Nothing.
Going to court means nothing. I have (won) a 30K court judgment and can not collect a dime. I even tried to sell it and can't get $5000.00 for it. So that's a waste of money.
I would recommend contacting your elected officials, but that didn't really work out either.
You could bash them on every website you can find, but yea that didn't work either.
I once picketed a business, and yes, I got their attention quick and a resolution immediately.
So I would say grab a marker and cardboard box, write your message on it. Put it on a stick, and start marching in front of the business.
Contributed by Mark D. I Love Helping People Resolve Complex Problems And Seeing Justice Served. - On: 04/25/2016
Dentfirst. Why are you stonewalling this claimant? It doesn't reflect well on your business practices IMO that you refuse to discuss this claim openly and make a good faith offer to settle. Hiding behind your lawyers might be expedient but its not good business!!!. My suggestion is that you make an offer to settle this matter and dispose of it once and for all. I would imagine the claimant would be willing to take less than they are demanding if you showed some concern for their situation. You at least owe it to them to respond beyond the CYA response of asking them to contact you outside of PeopleClaim. Man-up Dentfirst. Im sure your patients will think more of you.
Dear Claim #3179873
Have you spoken to DentFirstz? And what was their response or negotiation?
Contributed by Jim W. Atip Intern, Occasional Contributor - On: 03/30/2016
RECOMMENDATION. If the facts of the case are as described by the plaintiff, she would appear to be a victim of professional incompetence (and unprofessional behavior) resulting in monetary expense, loss of her teeth, and considerable suffering and inconvenience over a four-year period. DentFirst should reimburse her for all out-of-pocket expense incurred at DentFirst, and any further expense outside DentFirst for remedial dental work. It seems to me DentFirst owes her additional damages as well, though it's hard to say what a fair amount would be. DentFirst says it is open to discussion, and the plaintiff should certainly take them up on this to find out what they have in mind before she pursues more serious action.
Really sorry to hear about this situation. Let's come together and get this resolved for you.
I had a similar situation with my dentist, but finally got it resolved through PeopleClaim.
Contributed by firstname.lastname@example.org - On: 03/03/2016
(1) I would file complaint against the dentists involved, with the Georgia Board Of Dentistry. You can file using the online complaint form by accessing their website (http://gbd.georgia.gov) The Board investigates complaints of alleged violations of the Georgia Dental Practice Act. The Board can take disciplinary action against each dentist involved, which will help bring awareness to future patients and will also support your lawsuit.(2) File civil suit against DentFirst and each dentist involved (breach of contract, medical malpractice, negligence, injury, etc) You will most likely be required to provide an affidavit from an Expert Witness in order to file suit. An Expert Witness in your case would be another dentist (a health care provider in the same medical field as the ones you're filing suit against) The affidavit or report prepared by the Expert Witness would consist of written testimony discussing the injuries and suffering you experienced as a result of the poor quality of care you received from the dentists at DentFirst. You of course will need a lawyer in order to file suit, things will start getting expensive, however, there are attorneys that will take payment after you win your case. Make sure you file suit before the statues of limitations expire in your state. (3) WORSE CASE SCENARIO!!!! If you find yourself in a situation where you can't file a civil suit for whatever reason (can't afford it, not enough time, etc) File a claim through Small Claims court against DentFirst and the dentists involved. You can sue for the maximum amount allowed through small claims court, which is $10,000. No where near the amount you're already out, but it's better than nothing. No lawyers are used in small claims court, so you wouldn't have to worry about that. The costs to file would be waived since your only receiving SSA for income. 9 times out of 10, when it comes to a business, they will just pay and settled before going to court because they cannot use an attorney and it would end up costing them more money than it would to just pay the $10,000. You have a very strong case and I wish you the best of luck in whatever you choose to do for resolution. God Bless
To my understating small claims courts will not take cases if you are seeking higher than the award limited. So it seems to me this case in not eligible for small claims. Also if there was a judgment wouldn't that preclude the claimant seeking the redress for the balance of the amount they are seeking. It seems to me you will be taking a big risk with small claims unless you will be satisfied with the maximum of award limit for small claims in Georgia.
It may be difficult to obtain another Dentist as an expert witness. They are benevolent to one the other and rarely testify against each other. The code of silence amongst professionals. Hopefully we can brainstorm and come up with an amicable resolution. I lost my husband due to product defect and it's a very steep mountain to climb. NO pun intended but it's like pulling teeth.
Contributed by Aline G. My Name Is Aline Gadson. I Am A Trained Certified Paralegal. - On: 03/02/2016
PL Gadson: It seems like the Company DentFirst is not very much concerned about you. It is clear you paid them for services and they did not do their job. Maybe you should try going to a Legal Service where you can sue for the full amount of pain and suffering they caused you in the process of giving you dental care. I feel you should ask for more money and for a full resolution of the problem. I feel they were wrong to leave you in the way they did by not clearing out the broken pieces of teeth from the gums. They should not have incorrectly set in the implants causing you extra pain. They should not have taken so long to fit you for the upper denture. Plus you were paying for these procedures. You should pursue this in a higher court. You want to ask for full reimbursement of what you paid them and also more money for your case of Dental Malpractice.
Who is "PL Gadson"?
Have to wonder why they are afraid to discuss the matter here. Guess it could be a confidentiality issue. Ruth, could you add a comment here giving Dentfirst permission to discuss your claim here in public? They would need that permission from you. Otherwise maybe they will settle with you separately. Seems you have a good case, but I need to read it in more detail before I can offer a view on fairness and resolution. Good luck though. I'll comment more later.
Get a public mediator profile. Anyone can apply.
Join our community and start resolving disputes — it's free and fast.
This summary is provided by a third-party contributor and may not fully represent
the views of the claimant. Viewers are encouraged to read full details on the left
side of the page.
Case involves a series of dental procedures that patient claims left her with substantial
debt, suffering, and inconvenience — and no teeth. Claimant is on social security,
has no other income, and seeks damages and refund totaling more than $177,000.
Let the PeopleClaim community help resolve your dispute.
Would you like to suggest how this case should be resolved?
Would you like to add a comment or solution?
PeopleClaim is a new way to resolve disputes online without lawyers or mediators.
By inviting suggestions from the public, disputing parties get ideas that can lead
to settlement – and the person(s) who contributed them can win a reward.
Here's what to do: Read the case (left side of page). Then go to the bottom of the
page and enter your suggestion in the space provided. Click the Solution button.
Your suggestion will be sent to both parties and will post on the claim. If the
two sides agree to settle based on your suggestion, you're eligible to win. Note:
Cash rewards may be split among more than one person if settlement depends on ideas
from more than one contributor. If you have a claim of your own to resolve, click here.