Claim #1918822 against: Del Tech Pc Support Llc

The Complaint

What happened

Claimant's opinion:

Del Tech Support refused to cancel and prorate refund on 2 year contract for 300.00 . Did not offer one time charge for work

Bad Business Practices
  • Policy issue
  • Misrepresentation or fraud
  • Poor customer service

Did not explain policy as non refundable

Problem With A Service
  • Bad advice and/or instructions
  • Rude behavior

Claimed A Virus to collect more money

Contract / Agreement / Promise Dispute
  • Inadequate disclosure or misleading information
  • Unfair terms

Use a name that is pronounced the same as a leading computer co.

Customer Service Runarounds

"I Just Feel Ripped Off."

I feel that by using a reputable company Name but spelling it differently is a way of misleading the customers.

What Claimant Wants

  • Terms under which Del Tech Pc Support Llc can satisfy this claimant
  • Status: In Negotiation
Make Me Happy!
Claimant is open to an offer.
*In the event this company is operating under bankruptcy protection, see notice at the bottom of this page.

All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.

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Solutions and Feedback from the public:
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  • Comment: Contributed by Jennifer S., Creighton University Werner Institute For Dispute Resolution, M.S. Candidate - On: 01/29/2013
  • Some more information may help to clarify your claim. After using the service, do you attempt to cancel by telephone? How recently did you use the service? Perhaps if it was recently that you used the service, calling the company may not help get you the resolution you are seeking. Maybe writing a letter to the company will help, so someone with more authority or decision making power than the customer call center can review your issues and see if there is some sort of resolution that you would be happy with. If you explain that you felt that you were pressured into a service you didn’t need, maybe prorating a refund would be a potential offer. Be sure to send the letter certified, so you will know that it is received.

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*Important: Claimants are advised that claims against a party operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
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