car Smart-Dispute-#4822191

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I tried to buy a car from them & when i looked at my agreement, i seen that there was no warranty, and the price of the vichicle was more than they told me it was at 1st. I had them come & get the car. & they towed my trade in back to my house with out my tittle to my trade in & towed the new care away. when i drove there to get my tittle, they were very rude to me & told me that i would not get my money back for the gas that I put in the car. But eventually they did with a little conviencing from a sales reciept dated & time from the local QT. The salesman Marvin (Moses) threaten to hit me right in front of the owner Ted Heater. After they broke down & paid me my $15.00 for my gas, Marvin told me to get the hell out of here. I asked Ted does he let his sales people talk to his customers like that. He said yes & he feels the same way. I'm glad that I had a dispute with "Car Smart" cause if i didn't, I wouldn't have seen wolf, Shark, in Sheeps clothing. I'm telling everybody I know about Car Smart & how they think all black people are dumb, cause i feel this is racialy motivated.

Complaint(s) Involved (5) Hide
Bad Business Practices
  • Discrimination
  • Excessive billing
  • Misrepresentation or fraud
  • Harrassment
  • Negligence causing harm
  • Poor customer service
  • Poor quality
  • Safety issues
  • Unfair practice

Claimant's opinion: There should be no way a in these days and times a owner of an establishment should allow it's employees to talk to the customers as Marvin talked to me.

Problem With A Service
  • Lack of disclosure
  • Rude behavior
  • Poor customer service
Overcharge Or Billing Error
  • Overcharged
  • Did not receive credit
  • Lack of disclosure or disinformation
  • Lack of communication
Customer Service Runarounds
"I Just Feel Ripped Off."
What Claimant Wants
  • Claimant agrees to resolve this matter under the following proposed terms of settlement.
  • Status: In Negotiation
    This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
  • Car Smart is asked to agree and settle or make a good-faith counteroffer, offer a rebuttal, or request additional information.
Just make me happy!
Claimant invites car Smart to make a fair offer to resolve this complaint (subject to acceptance by claimant).
Additional Communication Between Claimant and Car Smart View
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