Public Mediation

My Claim vs. Budget Car Rental Dispute

V. G. vs. Budget Car Rental
Avis Budget Car Rental, LLC, 6 Sylvan Way, Parsippany, New Jersey, 07054-3826, United States
Amount Involved: $203.97
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
       (seeking public comment)
    • Claimant Seeks: View.
    • Claim #: 6036008
    • Amount Involved: 203.97
    • Filed On: Jun 19, 2014
    • Posted On: Jun 30, 2014
    • Complaint(s):
      • Bad business practices
      • Overcharge or billing error
      • Failure to honor promises
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Statement of Claim
Complaints Involved (3) - View
Claimant says:
"Rented a SUV online and the site said If I pre-paid for the rental it would cost $210.09 for the rental. on the hard copy I printed it states total $391.08 - Paid on line $210.09 - Balance USD $0.00. When I returned the SUV the return statement shows $0.00 balance. When I checked my bank card I have a charge for $391.08 on it for Budget. No where on the online reservation did it state I owed another $180.99 upon the return of the SUV. If it had I would of rented from another company that was cheaper. This is false advertisement."
...
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What Claimant Wants Hide
1. Refund: over charge of car rental Jul 04, 2014 $180.99
2. cost for claim Jul 04, 2014 $22.98
3. Other – Copy claim to regulators Jul 04, 2014 $14.99
4. Other – Pay for claim posting cost Jul 04, 2014 $7.99
Cash total : $226.95
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Respondent's Counteroffer

There has been no response to this claim from Budget Car Rental. This claim will remain posted until resolved
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