Public Mediation

Ackermans Fine Art-Dispute-#2967881

J. B. vs. Ackermans Fine Art
2900 Westchester Avenue West, Purchase, New York, 10577, United States
Amount Involved: $3,822.90
Complaint(s): Billing Problems
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
    • View response from: Ackermans Fine Art
    • Claimant Seeks: View.
    • Claim #: 2967881
    • Amount Involved: 3,822.90
    • Filed On: Nov 12, 2012
    • Posted On: Nov 23, 2012
    • Complaint(s):
      • Billing Problems
  • Review this case.
  • Propose your solution.
  • Win the reward (1,000)
Statement of Claim
Claimant says:
"Filed a fraudulent complaint with their credit card company and reversed the charges for doing the search engine optimization work for his company. This company had thousands of backlinks built for them. Onpage SEO was done for more than 100 pages on the website. More than 20 high end articles written (artist biographies). More than 50 high end videos. A website built as well. The owners name is Kenny Ackerman.

Two other complaints:$2,700.00

Another person with the same type of complaint:"
Reply Have a similar problem?
Exhibits View
Additional Communication Between Claimant and Ackermans Fine Art Hide
  • Nov 12, 2012, Claiming party added:
  • Here is the simple 5 page website that was built per the instructions of this company:

    To your statement of no Onpage SEO being done- do you even know what the Onpage SEO factors are?

    To your claim of shady SEO practices let this be known to anyone who reads this:
    He was told upfront no guarantee's (I can not control Google). He expected to be #1 on Google for artists like "Pablo Picasso" in less than 60 days for less than $40. Impossible.

    Am I the only one that see's his website? In some of the results you can also see the artist video's ranking in the top ten too.

    This is the custom YouTube channel that was created for this company and all the videos contained in it were created by our video specialist (for $5 a piece mind you):

    Let anyone who reads this look at the information and videos and tell me it is substandard.

    I have documentation that I will be making public real soon. This is your last chance .

What Claimant Wants Hide
1. Damages: Reversed credit charges Nov 20, 2012 $3,800.00
2. Copy claim to regulators Dec 03, 2012 $14.95
3. Pay for claim posting cost Dec 03, 2012 $7.95
Cash total : $3,822.90
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "The work done by Mr. Burk's was unacceptable because of extremely poor quality; was never completed; and was detrimental to my business. This is a fact not an opinion, which I received from a reputable SEO company.

    Mr. Burk's charges unsuspecting individuals excessive amounts of money for extremely sub-par SEO services that do nothing to help their businesses. In addition, his underhandedness is clearly evident in the fact that he had me pay him directly and not through the pairing company ( that I found him through, thus robbing them of their commission.


This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
  • Show:
  • Sort by:
  • Comment: by Jennifer Sheehy — Online mediator
  • On: 11-25-2012
  • In this situation, the parties should sit down with a mediator or other third party neutral to discuss the terms of the contract and whether there was a material breach of the terms of the contract in regards to the services offered or whether there was performance of the contract. Because of the high level of technical knowledge associated with this particular contract, involving a third party neutral with a background in this particular area of expertise would be beneficial to both parties involved, as both parties are alleging that the contract was breached.
Get fast access to our Resolver community, for...
  • help with a PeopleClaim or any other complaint
  • assistance with a purchase or contract
  • expert advice
Other PeopleClaim resolvers
Get Free alerts when claims post in your area.
Get Alert

Need help resolving a dispute? Learn more.

Public Mediation

The shortest path from your problem to its resolution.
Peer to Peer

Engage the other party and use powerful tools to negotiate the best resolution.

If Unresolved
Community Resolution

Post your case online and get help from legal professionals, industry experts, consumers & advocates competing to find the best resolution to your claim.

$14.99 + optional reward for best resolution
Full refund if not resolved to your satisfaction
If Unresolved
Private Mediation

Lets you mediate your case privately with the help of our professional mediators and industry experts.

Free to claimant. Mediator fees negotiable.
If Unresolved
Engage a Professional

Find the best community-reviewed professionals near you to resolve your issue in private online mediation or traditional court/mediation.


A wonderful serenity has taken possession of my entire soul, like these sweet mornings of spring which I enjoy with my whole heart.

I am (not) alone, and I feel the charm of existence in this spot, which was created for the bliss of souls like mine...~ Goethe

Get a public verdict — create an online trial $50 public trial / $50 reward for successful resolution
Important: All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.
Claims against parties operating under bankruptcy protection, by law must be processed solely through the appropriate US bankruptcy court. Any claims against this party currently posted on PeopleClaim are available for purposes of public business review only and are not an attempt to collect money or recover assets subject to protections under the United States Bankruptcy Code.
*IMPORTANT: PeopleClaim is a public dispute resolution system, independent of the BBB, small claims court, or other dispute resolution services. PeopleClaim is not a law firm and does not provide legal services, opinions, or advice. PeopleClaim facilitates peer-to-peer negotiation and resolution and crowdsourced input on issues of fairness to help resolve complaints. Users should contact professional legal counsel on any matters of law or regulation regarding their claims. PeopleClaim does not review or evaluate the merits of claims submitted through its site, and users are solely responsible for all content filed in their claims.
© reserved by PeopleClaim