Alamo Drafthouse Angry Voicemail

One way to not get your way with the Alamo Drafthouse.

We can learn from Angry Alamo Drafthouse Girl, it is always beneficial to understand company’s policies so you don’t wind up getting kicked out of the theater mid-movie.

The Alamo Drafthouse clearly states before all movies start: if you text, you WILL get kicked out of the theater. Apparently, this policy was taken lightly by Angry Alamo Girl when she decided to “use her phone as a light” to find her seat in the theater. After doing so, Angry Alamo Girl got kicked out, was not reimbursed for her ticket, and called the Alamo Drafthouse soon after to complain.

From the employee’s standpoint, Angry Alamo Girl was told to stop texting twice during the movie. After her second warning, Angry Alamo Girl was told to leave. She responded with this:

 

On the Alamo Drafthouse blog, its founder/CEO replies to Angry Alamo Girl’s voicemail with:

Ma’am, you may be free to text in all the other theaters in the Magnited States of America, but here at our “little crappy ass theater,” you are not. Why you may ask? Well, we actually do give a f*$k.

Sincerely,
Tim League
founder/CEO
Alamo Drafthouse Cinema

Maybe Angry Alamo Girl thought she had a reason to complain, as we all do sometimes, but we can use her complaint as an example of one way to NOT get your way – losing your temper and being rude does not make for solving disputes. Sometimes, some of us even need to reenact what our parents taught us in childhood – count to 10, chill out, and be rational! You are more likely to get what you want that way.

In conclusion, talking and texting in theaters pisses everybody off – so just don’t do it!

09
Jun 2011
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What’s up with the ps3 hack?

Will Sony regain trust from their users? – Have they responded to the PlayStation hack properly?

Sony has been working relentlessly to resolve the ps3 hack that took place in January 2011. At the same time, they have also been dealing with lawsuits on several accounts by various PlayStation 3 users. Only time will tell whether these lawsuits will hold any legitimacy.

On Sunday, May 1st, executives bowed in apology for the security infringement of the PlayStation network that caused the loss of personal data of some 77 million accounts on the online service. To ensure this security breach will not happen again, the company has added software monitoring and enhanced data protection and encryption as new security measures.

Sony is doing all they can to regain the trust of their ps3 customers. They are offering “welcome back” giveaways – like complimentary downloads and 30 days of free service. The executives are hoping this will express their sincere apologies and gratitude for all ps3 users out there.

PlayStation lovers – you can also look forward to Sony’s release of the new portable ps3 game machine, the PlayStation Vita, this holiday season.

Is this package of apologies grand enough to resolve the problem PlayStation has caused it’s customers?

09
Jun 2011
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