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Claim#: 1108060
1000 Nicollet Mall, Minneapolis, Minnesota, United States. e-mail / contact info on file
Complaint Types: Problem with a service
Claimant says: On 2/23/2012, I ordered a child's carseat (order # 10378043035). I received a piece of furniture instead. I called Target, sent the incorrect item back (the original packing slip called for the car seat) and requested a refund since that were out of stock on the carseat and we could not wait for the item to be re-stocked. Taget sent us a Gift Card because '"that's their policy". I understand that, however, this was T ...more
Claimant says: On 2/23/2012, I ordered a child's carseat (order # 10378043035). I received a piece of furniture instead. I called Target, sent the incorrect item back (the original packing slip called for the car seat) and requested a refund since that were out of stock on the carseat and we could not wait for the item to be re-stocked. Taget sent us a Gift Card because '"that's their policy". I understand that, however, this was THEIR error. I did not change my mind or didn't like the color. They shipped the wrong item. We do not have a lot of money and do not need anything at Target and we had to go elsewhere to get a car seat for our daughter. All we are asking for is a refund instead of the gift card. The important fact is that THEY SHIPPED THE WRONG ITEM. I tried calling them (Brenda #294391) but she refused to help. Again, all we are asking for is a refund of $153.26 instead of a Target Gift card.* ...less
Claim#: 6808260
Complaint Types: "I just feel ripped off." | Contract / Agreement / Promise
Claimant says: I ordered and received a floor lamp from Target On-line. The web site stated(and still does) it comes with bulbs. It did not. I contacted Target and told them of the problem. They disputed their own web site and explained they could be of no further service. It is a matter of principle, not money. I would like to receive an apology and three bulbs. The item #508991.*
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