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Claim#: 3342253
1050 Woodward Avenue, Detroit, Michigan, United States. e-mail / contact info on file
Complaint Types: "I just feel ripped off." | Bad business practices | Contract / Agreement / Promise
Claimant says: OK,I WANTED TO DO A REFINANCE AND PULL MONEY OUT TO DO HOME IMPROVEMENTS. QUICKEN LOANS GOT ALL OUR INFO AND DID A CREDIT CHECK ...EVERYTHING THEY WANTED WE SENT THEM, THEY NOW TOLD ME TO SEND A GOOOOD FAITH PAYMENT OF 400$... I WAS LED TO BELIEVE THAT THIS ALL PART OF PROCEDURE... I WAS WRONG!! THE AVG HOME IN MY NEIGHBORHOOD SELLS FOR 127.000 $THE APPRAISER WAS THERE 10 MIN THEN LEFT... HE SENT AN APPRAISAL OF 20 ...more
Claimant says: OK,I WANTED TO DO A REFINANCE AND PULL MONEY OUT TO DO HOME IMPROVEMENTS. QUICKEN LOANS GOT ALL OUR INFO AND DID A CREDIT CHECK ...EVERYTHING THEY WANTED WE SENT THEM, THEY NOW TOLD ME TO SEND A GOOOOD FAITH PAYMENT OF 400$... I WAS LED TO BELIEVE THAT THIS ALL PART OF PROCEDURE... I WAS WRONG!! THE AVG HOME IN MY NEIGHBORHOOD SELLS FOR 127.000 $THE APPRAISER WAS THERE 10 MIN THEN LEFT... HE SENT AN APPRAISAL OF 20.000 LESS THAN GOING RATE FOR MY AREA BUT , STILL 10.000 MORE THAN I OWE ON MY HOUSE ..MY HOUSE IS 12 YRS OLD..AND NEEDS NEW CARPET AND LINOLEUM, NOT A BIG DEAL IF I COULD GET WHAT I WAS LED TO BELIEVE WAS GOING TO HAPPEN.WITH LOAN.THEY TRIED TO WORK OUT SOMETHING ELSE AS I WAS LED TO BELIEVE..BUT NOTHING HAPPENED..QUICKEN GOT MY MONEY AND WILL NOT REFUND IT..REMEMBER THIS WAS IN GOOOD FAITH!!! I'M TOTALLY DISGUSTED AND UNSATISFIED WITH THIS QUICKEN LOANS TEAM.. THAT WAS THERE TO SUPPOSEDLY HELP MY FAMILY.. CAN YOU HELP ME ? AND HOW MANY OTHER VICTIMS ARE OUT THERE?* ...less
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Claim#: 2390012
Complaint Types: "I just feel ripped off." | False or misleading information
Claimant says: I found Quicken Loans on a Military Site. Applied for mortgage refinance, was charged $400 upfront for an appraisal. The appraiser comes back and estimates my house 80k under the value and 50k under the tax estimate.Apparently Quicken Loans did not know about the market area or didn't care. They judge the loan on the appraisal and you credit score. When turned down they did not even mail me ...more
Claimant says: I found Quicken Loans on a Military Site. Applied for mortgage refinance, was charged $400 upfront for an appraisal. The appraiser comes back and estimates my house 80k under the value and 50k under the tax estimate.Apparently Quicken Loans did not know about the market area or didn't care. They judge the loan on the appraisal and you credit score. When turned down they did not even mail me a hard copy of the disapproved loan only sent and email.Found out the Equifax credit score they used to consider my loan has derogatory information; one of the problems is NO Mortgage Information reported.Also Everhome Bank in FL holds my mortgage and sent a letter to check for a refinance through HARP with No Credit Check but they charged me $18 for a credit check and then turned me down when I called them to check on it.* ...less
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