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Claim#: 7508015
1755 Butterfield Rd, PO Box 1227, Libertyville, Illinois, United States. e-mail / contact info on file
Complaint Types: "I just feel ripped off." | Bad business practices | Customer service runarounds
Claimant says: John-Our customer service team has researched order#11342701 made on date 6-3-12, and is unable to locate it. Is it possible that the order has already been cancelled? Please advise.*
Claimant seeks help from: Attorneys
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Claim#: 4186374
Complaint Types: "I just feel ripped off." | Problem with a service
Claimant says: I sent new messages on July 20 and 25 Neather got any responce I guess they are not going to do anything Thanks for your help Gerald*
Claim#: 1987010
Complaint Types: "I just feel ripped off." | Bad business practices | Overcharge or billing error
Claimant says: Ad was on TV- I ordered the PIC (cook top) as $99.99 + s/h of $29.95. A second set was offered for FREE if I paid the s/h.. I agreed to that purchase. I received the order correctly. EXCEPT for the bill that was enclosed was for $329.79!!!!!!! I have attempted to call on phone - left messages and also sent an e-mail...I have not heard anything from them. I would really appreciate your help with this. Iam also paying ...more
Claimant says: Ad was on TV- I ordered the PIC (cook top) as $99.99 + s/h of $29.95. A second set was offered for FREE if I paid the s/h.. I agreed to that purchase. I received the order correctly. EXCEPT for the bill that was enclosed was for $329.79!!!!!!! I have attempted to call on phone - left messages and also sent an e-mail...I have not heard anything from them. I would really appreciate your help with this. Iam also paying interest on credt card for this delay.....email they gave me is picsupport@hearthware.comphone on receipt is 855-742-2665 ext of 6775PLEASE HELP!!!!!!!!!!!!* ...less
Claimant seeks help from: Attorneys | PeopleClaim Users | Anyone
Claim#: 8331647
Complaint Types: "I just feel ripped off." | Contract / Agreement / Promise
Claimant says: The night of Sept.29,2012 , the ad was on Dish channel 224 about the NuWave PIC, buy one cooktop and get one free PLUS FREE bonus(Two complete NuWave PIC cooking packages included, the lady on the phone said all that, all you paid was for the first cooktop and the pay the postage on the rest so we did , we received the one cook top on Oct.3, 2012 and the carrying case with recipe book, I finally called them this w ...more
Claimant says: The night of Sept.29,2012 , the ad was on Dish channel 224 about the NuWave PIC, buy one cooktop and get one free PLUS FREE bonus(Two complete NuWave PIC cooking packages included, the lady on the phone said all that, all you paid was for the first cooktop and the pay the postage on the rest so we did , we received the one cook top on Oct.3, 2012 and the carrying case with recipe book, I finally called them this week , Oct. 18, and asked why we hadn't received the rest of the things we were supposed to get, well the lady said OH NO, you only paid for one top, I said OH NO when I called to order the cook top. the ad on TV said BUY ONE GET ONE FREE, 3 PAYMENTS OF $33.33 with $29.95 S&P PLUS FREE BONUS1 TWO COMPLETE NUWAVE PIC COOKING PACKAGES INCLUDED. Well we went ahead and paid the whole sum which came to $136.94. So now we onlyi have one cook top with the carrying case and the recipe book. I just don't want anyone else getting swindled like we did, we could have ordered the top out of the catalog cheaper than that if we only wanted one. I would just like to have what we were told we were suppose to be getting, according to the AD on TV and the ad is still on the internet so I have proof cause I have copied it, so that would be another cook top plus two complete NuWave cooking packages.* ...less
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