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Claim#: 5785110
300 Elliott Ave W # 100, 395619, Seattle, Washington, United States. e-mail / contact info on file
Complaint Types: Problem with a service
Claimant says: Holland America promised a 5 star experience and failed to deliver on many aspects. A full list of complaints has been registered but Holland America have only offered compensation dependent on booking another cruise.The saying 'don't throw good money after bad' springs to mind.We just want Holland America to offer no strings compensation.*
Claimant seeks help from: Attorneys | Other Professionals or Vendors
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Claim#: 2034937
Complaint Types: "I just feel ripped off." | Bad business practices
Claimant says: We had a cruise planned for March 19, 2012, we didn't buy the insurance and my husband ended up in the hospital 1 week before we were supposed to leave. They will not refund our money which is not what we want, we would like them to reschedule our trip. Also, I had notified them about my husband and they cancelled our trip 3 days before we were suppose to leave & we paid in cash. What can we do? I hope that you c ...more
Claimant says: We had a cruise planned for March 19, 2012, we didn't buy the insurance and my husband ended up in the hospital 1 week before we were supposed to leave. They will not refund our money which is not what we want, we would like them to reschedule our trip. Also, I had notified them about my husband and they cancelled our trip 3 days before we were suppose to leave & we paid in cash. What can we do? I hope that you can help us. It cost us a little over $10,000.00* ...less
Claimant seeks help from: Attorneys
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