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Claim#: 2340986
e-mail / contact info on file
Complaint Types: Bad business practices | Overcharge or billing error
Claimant says: My son Andrew Schillinger ordered a phone case from The Blue Outlet Mall on line and has a order confirmation email. They charged his debit card on 9/18/12 for $43.94. He never received the case and has left an email over a week age with no reply from them. I have left 2 phone messages with his and my cell phone number with no reply. The phone number on the bank statement is (646)389-3743 for the Blue Outlet Mall..*
Claim#: 1755588
Complaint Types: "I just feel ripped off." | Bad business practices
Claimant says: I ordered earbuds from this website, they processed my order and charged my card. After about a week i didn't hear anything from them and sent them two emails, both were answered with the same generic email about delays due to storm sandy. I tried again a few weeks later and found that their website was no longer available.*
Claimant seeks help from: PeopleClaim Users | Anyone
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Claim#: 1533939
Complaint Types: nonreceipt of order and no ref | Problem with a service
Claimant says: In early December 2012, I ordered the following item:1x Lifeproof waterproof case for iphone 4/4s Blue Outlet Order #19793On Dec 5th, I received an email stating that the item is being shipped via USPS and provided a tracking number. I followed the tracking number for several weeks, allowing extra time, as suggested in the email sent from BlueOutlet, for holiday delivery and problems resulting fro ...more
Claimant says: In early December 2012, I ordered the following item:1x Lifeproof waterproof case for iphone 4/4s Blue Outlet Order #19793On Dec 5th, I received an email stating that the item is being shipped via USPS and provided a tracking number. I followed the tracking number for several weeks, allowing extra time, as suggested in the email sent from BlueOutlet, for holiday delivery and problems resulting from Storm Sandy. Nothing ever showed up on the tracking.Since this was a Christmas gift for my grandson, I made MANY phone calls (646-389-3743) and email inquires (inquiries@theblueoutlet.com; orders@theblueoutlet.com; theblueoutlet@aol.com) No responses to any form of my communication. Nothing.On Dec 6th my credit card was charged $42.92. This amount has not been refunded.* ...less
Claim#: 1080257
Complaint Types: "I just feel ripped off." | Bad business practices | Customer service runarounds Overcharge or billing error | Problem with a product | Problem with a service | ...more
Claimant says: I purchased two bottles of Light Blue Perfume. My account was charged immediately for 92.15. I never received my items. Only received unanswered emails and phone calls. They have made no attempt to rectify the situation. I have reported them to the BBB and ICF for internet fraud. I want my money back.*
Claimant seeks help from: PeopleClaim Users
Claim#: 1229865
Complaint Types: Bad business practices
Claimant says: I ordered a lifeproof iPhone case from Blue Outlet online 11/23/2012. They charged my credit card $45.90 and I have never received my phone case, it is now almost two months later.*
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