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Claim#: 2095728
208 South Akard Street Ste 110, Dallas, Texas, United States. e-mail / contact info on file
Complaint Types: Policy | Questionable Business Practices | Safety Issue
Claimant says: I would like to contact authorities at AT&T. Issues with AT&T service workers: Parked on the street ???on break??? is fine. AT&T employees illegally parking beside a working fire hydrant while laying down, fast asleep, in the cab of an AT&T service truck IS NOT. In addition: Lying about the AT&T???s ability/permit to park next to a fire hydrant is also not OK. An AT&T employee, wearing white earbud ...more
Claimant says: I would like to contact authorities at AT&T. Issues with AT&T service workers: Parked on the street ???on break??? is fine. AT&T employees illegally parking beside a working fire hydrant while laying down, fast asleep, in the cab of an AT&T service truck IS NOT. In addition: Lying about the AT&T???s ability/permit to park next to a fire hydrant is also not OK. An AT&T employee, wearing white earbud type earphones, parks next to my home illegally next to a fire hydrant in a large AT&T service truck. He proceeds to lie down & sleep in the truck for approximately an hour. I have pictures of the truck ID, license plate, the truck parked beside the hydrant, and the employee laying in the truck. After an hour, a driver in a second truck pulled up, also parking illegally & driving over my curb, to talk to the "sleeping" employee. I confronted him about the illegal parking. He stated that AT&T has a permit to do so. He lied to cover for his ???buddy???, still ???sleeping???, in the truck. I made an immediate call to the traffic dept in the Fremont, CA to verify the AT&T employee???s claim. The police employee absolutely disagrees! This is not the first time this truck has been observed parked beside my home, but I have never observed employees sleeping or illegal parking in the past. Both men need to be reported to & reprimand/warned by AT&T Management. * ...less
Claimant seeks help from: PeopleClaim Members | Other Professionals or Vendors
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Claim#: 2626946
Complaint Types: Bad business practices | Credit agencies | Customer service runarounds Overcharge or billing error | Problem with a service | ...more
Claimant says: I had a bundle with AT&T and had to remove my land lines - fax then land line in May. I lost the bundle and kept Dish and AT&T wireless. I immediately received bills from these 2 companies and immediately started payment on these prior to recieving what was to be a final bill from AT&T. AT&T never removed the charges that I paid to Dish and AT&T wireless. After many calls with AT&T and even several conference cal ...more
Claimant says: I had a bundle with AT&T and had to remove my land lines - fax then land line in May. I lost the bundle and kept Dish and AT&T wireless. I immediately received bills from these 2 companies and immediately started payment on these prior to recieving what was to be a final bill from AT&T. AT&T never removed the charges that I paid to Dish and AT&T wireless. After many calls with AT&T and even several conference calls with AT&T wireless and Dish, both confirmed to AT&T that I paid in full. I was told that Dish and ATT wireless would reimburse ATT. AT&T apologized and told me they would call off the collection agencies and send me a final bill of around $46 for cycle payment and credit the remainder from the $256.45 they wrongly were double charging me. I still have not recieved the $46 bill which I will pay but I recently recieved another collection letter with additional charges totaling $302.61 asking for a 75% payment in leiu of the total. I just called AT&T and the attendant told me I still have a $256.45 debt. No matter how many times AT&T apologizes and says they will correct their records it never happens and I have to re-explain myself from the start over and over again. I have spent over 12 hours on the phone with AT&T. Now I am told the history is too old to discern the facts. The collection agency now is I.C System.* ...less
Claimant seeks help from: Attorneys
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