Public Mediation

Jack M Boyer Agency, Allstate Insurance Company Dispute

R. B. vs. Jack M Boyer Agency, Allstate Insurance Company
2006 Bonniedale Dr., Bellbrook, Ohio, 45305, United States
Amount Involved: $400.00
Complaint(s): Bad business practices
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Statement of Claim
Complaint Involved (1) - View
"I contacted Mr. Boyer to give me an estimate to insure my home and 3 Automobiles. I gave Mr. Boyer all the information he needed, and on his own, he investigated our home Insurance history ( no claims in 29 years ),our driving record ( no moving violations in more than 5 years ) and a credit rating in the top 20 %. Mr. Boyer sent me 2 E mails, one for the home and the second for the autos ( both E mails are saved in my computer ). I agreed to his offer over the phone and he set 02/24/14 to finalize the deal. This is one week before the expiration date with my previous Insurance Company. When my wife and I met Mr.Boyer in his office on 02/24 he refused to honor his offer without giving any reasons !!Mr Boyer deceived me and my wife by giving us false offer in his E mails of 02/04/14. During these 20 days I stopped contacting other Insurance companies and now I am stuck with my previous Ins. company at a few hundreds $ loss"
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Additional Communication Between Claimant and Jack M Boyer Agency, Allstate Insurance Company Hide
  • Mar 06, 2014, Claiming party added:

  • I sent E mail to Mr Boyer on 3/2 my final offer to pay me $200 which is less than half of my loss of$417 because of his mistake.The time between 2/2when he sent me his quote by E mail and2/24 when I met him to give him the check was long enough for a man with 19 years experience to discover his mistake and gives me ample time to find another favorable quote elsewhere

What Claimant Wants Hide
1. Recovery of Losses: Paying more for my Insurance Mar 12, 2014 $400.00
2. Other – Pay for claim posting cost Mar 12, 2014 $7.99
Just make me happy!
Claimant invites Jack M Boyer Agency, Allstate Insurance Company to make a fair offer to resolve this complaint.
Cash total : $407.99
  • 0
Do you agree with the claimant’s demands?  (If you are a party to this claim, click here.)
Respondent's Counteroffer Hide
The claimant's settlement terms were rejected with the following explanation:
  • I disagree with the explanation / grounds provided

    "I spoke with Mr. Botros and explained that based on the information received I misquoting his insurance. I also let him know he can change his insurance carrier at anytime and the expiration dates of his policies would not effect him obtaining rates or changing companies. I have been in business for 19 years and try my best to be accurate when quoting rates. I have been awarded by my company the premier agency designation for outstanding customer service. "

This claim will remain posted until resolved.

  • 0
Do you agree with the respondent’s Response?  (If you are a party to this claim, click here.)
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