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Complaint against: FriendFinder Networks Inc.
Sunnyvale, California

Complaint:
Concerned Citizen VS. FriendFinder Networks Inc.

220 Humboldt Court, Sunnyvale, California, 94089, United States

File a complaint against:
FriendFinder Networks Inc.
IN NEGOTIATION

(seeking public comment)

  • Public waste
  • Unjust or misguided public policy

Claimant Seeks: The claimant is willing to accept another offer from this party.


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All information contained herein is the opinion of the posting parties, who are solely responsible for its content. PeopleClaim offers both free and paid services to help consumers, patients, employee, tenants, and others resolve disputes without lawyers or courts, through negotiated online settlement and public disclosure of wrongdoing or unfair treatment.

The Complaint


What happened

Claimant's opinion: Also called xmatch.com can't really tell which is which they say they are a dating service; whereas they are more of a telemarketing service. I have add many times had to get my bank involved because they would charge things to my account unauthorized. I have had one meeting with someone who was not all what I expected. I can't seem to get any contact or reply from them concerning certain issues. I have called, emailed and tried to send me


 

 
  • Misleading information
  • Negligence
  • Faulty service
  • Lack of communication

 

Jun 26, 2012, FriendFinder Networks Inc. (responding party) added:

I have received your email requesting Customer Support however, the information provided is not sufficient to resolve your complaint. Please send<br/>the following information to escalation@friendfinder.com so that I may help you:<br/><br/>* Your handle<br/>* Your password<br/>* The email address used to join xmatch.com<br/>* The details of your situation<br/><br/>By sending this information, I will be able to access your account<br/>right away and work towards getting a possible resolution for you.<br/><br/>If you have any further questions, please include them in your next<br/>email.

What Claimant Wants

Terms under which FriendFinder Networks Inc. can satisfy this claimant

Status:In negotiation(seeking public comment)

Claimant's Terms of Settlement to FriendFinder Networks Inc.

Jun 18, 2012

Cash settlement

What By when How much
1. Include public posting fee Jul 03, 2012 $7.95

Non Cash settlement

What By when How much
1. Remove false or malicious web content, business reviews, etc.: the whole site Jul 03, 2012
2. Replace: the whole site Jul 03, 2012
3. Apology: written email from director or above no one below them Jul 03, 2012
4. Change of policy: communication improvement Jul 03, 2012

Make Me Happy!


Claimant is open to an offer.
$7.95 Principal amount:

Contact this claimant

Claimant seeks additional help, information or services from:

  • Other people with complaints against this party Contact claimant

    Note from claimant:"communication and chats will be encouraged"

  • Anyone with information or advice that can help resolve this complaint Contact claimant

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Complaints against businesses, professionals and Individuals in: Sunnyvale

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