"Tuesday, October 07, 2014
To: The Villages of Wildwood, APM Corporate office too.
Subject: Registering a Complaint
of non fixing teams, to the point of them damaging. The company is not fixing in a timely manner.
Requested: 3 items
1. To set an appointment with Megan as the Corperate Office told me you would be asked to speak to me. I was to speak with you.
2. To set a appointment time for Megan to do a walk through our apartment.
3. To set goals for fixing the apartment fully. Asking promesses to be kept.
4. For both parties to come to a truths with the disputes between us.
Pages: 4
Pages: 2 of 4
Dear Megan,
I have wrote a letter and faxed it to the corporate office. Jasons’ assistant told me She would have you reach out to me to handle this problem. I was told I had to pay my rent by my attorney no matter what was happening. I will pay you my rent today.
I am requesting to resolve these issues. I have been told by the corporate office you believe I said I would start a fire by Jasons’ Wasserbaubr assistant. The speaking of fire around here is your building; the building I am in is not up to code. This could be a fire issue. Anything else is hear say, I would not say anything like that. I have been told I said something out of place either about your employees, or about the company. I am not sure of all the details. I can tell you I have said nothing about anyone, or cussed, screamed, acted out of place in no way to any one. I have been here 10 years; in 3 different apartments, nothing like this has ever been said about me like this in my life. Now that I have kept requesting in writing to fix. All of a sudden I am saying things. All these things are not the subject of me renting here. The subject is fixing while I am renting from you in a timely manner.
There is hear say around here, that a petition has been taken out on me; about my birds. Because there is no pet deposit for birds, I am told. There have been many complaints to try to get the office to make me get rid of my birds. The office gave me the right to have my birds with no deposit 10 years ago, from one lease to the next. Nothing should be changed till my lease is up. I was even moved from 105 to here by your company owning now, with the same rights to today.
Page: 3 of 4
We were promised new carpet, every 6 month carpet cleaning, and our old windows to be replaced. Before, we moved in here. We were told this would happen soon within the first month of living here.
Look we have things we have called, talked in person, faxed, showed your maintain team players, researched it, mailed letters, over getting items fixed around here fully. I have not been able to get to you, Megan. I did sending an invoice I got your attention. I have seen no one for fixing the AC unit. I have seen a couple of your guys but they come, leave, job not done. Leave parts over a week now. Some of the problems not fixed here that you were notified to fix has lead to damages needing fixing now too. Some problems have gone on for over a year now.
Your fix list
1. AC Unit defaults heat, cool needs fixing.
2. Sliding door, Hard to pull and push.
3. Kitchen foset leaking
4. Kitchen counter top damage from foset leak.
5. Master bathroom floor damage from old leak, months not fixed. Needs tissue paper holder installed, won’t stay in the holes in the wall.
6. Front door floor now crawling under door pulling up. This is damaging not fixed
7. Other bathroom floor starting by tub just a little, just started 2 weeks ago.
8. Bathroom and kitchen, floors need to be cocked.
9. Tubs the paint is coming off, rough to sit on, shower wall has tub paint all over it, needs to be cleaned off.
10. Windows, and carpet, tanks, bowels, and cabinet in master bathroom has black mold you just painted it, paint washes off mold still there a year later.
11. Carpet needs replacing.
12. Not up to code out side my back area. Could start a fire.
13. Back porch cracking. No light cover over a year.
14. Laundry area, return vent cover screw holes to big..
15. Windows need replacing, latches hard to open.
16. I have asked many times for paint to touch up areas pealed right after the paint job was done. 2 weeks after we moved in it was pealing off. Looks bad. Paint was put on at the wrong temperature this causes this to happen.
17. Sliding door can’t see out of them they need to be gassed.
Pages: 4 of 4
Now that I have you listening: This is your notice.
I am giving you notice of fixing all the problems within 30 days time.
This will resolve our problems with the office.
I will hand deliver this letter. I will mail it by regular mail and registered mail, and file a complaint.
CC
In God We Trust,
Shadow L. Gleason Tuesday, October 07, 2014"