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retentiondivision.org / 888-852-0790, 1539 West 1st Street, Santa Ana, California, 95705, United States
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1 Claims against this party:
Online Dispute Resolution Services
PO Box 81226, Seattle, WA
"I just feel ripped off."
Problem with a product & 2 more
Overcharge or billing error
Problem with a product
Problem with a service & 1 more
"I just feel ripped off." & 3 more
Commercial / Other dispute
PO Box 3717, Seattle, WA
Contract / Agreement / Promise dispute
Bad business practices & 1 more
This company scammed me. This company worked in affiliation with the Payment Reduction Cntr in S.Francisco. I was working with both companies regarding a HAMP modification mortgage. I sent in all the paperwork and information required. They told me they had been able to get it approved and I had to send a money order in the amount of $1,877.00 in order to pay the legal firm that was trying to foreclose on my property. That was sent on
This company scammed me. This company worked in affiliation with the Payment Reduction Cntr in S.Francisco. I was working with both companies regarding a HAMP modification mortgage. I sent in all the paperwork and information required. They told me they had been able to get it approved and I had to send a money order in the amount of $1,877.00 in order to pay the legal firm that was trying to foreclose on my property. That was sent on October 15, 2012.On November 28th I received a letter from the Supreme Court of Albany from One West Bank (my mortgage company) for a settlement conference regarding my foreclosure. At that point I called this company to ask what was going on. I had thought they had approval and had sent my money over to the legal firm that was representing my bank. I also called my bank to explain to them I had been working with this company (along with the Payment Reduction Company located in San Francisco) and they should have all the paperwork. The bank stated they had no paperwork in their files whatsoever. Since November 28th I've been trying to get this resolved with the Home Retention Center and the Payment Reduction Center. My contact at the Home Retention Center is Walter Sullivan who has successfully ignored dozens of my calls. I did speak with him a couple of times and each time he told me there was just some kind of mistake and everything was being taken care of. For over a month he has strung me along and when I asked for my money back I was told I had to fill out forms. These forms were never sent.I've left messages, I've tried to get the name and phone numbers of the head of the company or higher managers and I was not given any. I am seeking the resolution of a refund of $1,877.08. This company has scammed me and other consumers have to be aware of this.
I left dozens of calls for Walter Sullivan and Aubrey and except for one call back never heard from them once the problem began.
This company took my money, did not do what they promised, did not answer my calls, did not refund my money. They scammed me and have probably scammed others.
Claimant's opinion: i have a 1979 cutlass and Torres tire shop done my transmission.First
off they done the work and it didint work ,then i went bought another transmission
for them to put in and it wasnt done correctly,so they said my transmission i bought
was bad .so theysaid they could rebuild it. So that work was done .my car stayed
there a period of almost two months.I pick up my car it ran ok a couple of days.Thy
tell me to bring it back so thaat they can check the fluid and the screen. I done
as they asked Ive taken it back several times.My gears slip sometime they dont change,or
you have to wait unyil it changes.the transmission is all the way gone out and it
shoulnt be cause it hasnt even been a month since i got out the shop and they are
taking there tim
Incident Details, Broken glass.
Timeline, Accident occured on Dec. 14, 2011
People Involved, Broken glass.
Terms under which
Home Retention Center can satisfy this claimant
Status:In negotiation(seeking public comment)
Claimant's Terms of Settlement to Home Retention Center
Note from claimant:"I'd like to hear from anyone who also has had problems being scammed by this company."
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Message from claimant: "Please forward this to the appropriate department or person for resolution. I look forward to working with you online to resolve this issue."
Home Retention Center
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Total Sought: $2,153.05
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