Public Mediation

My Claim vs. Financial Freedom Dispute

J. F. vs.
PO Box 85400, Austin, Texas, 78708-5400, United States
    • Status: In Negotiation
      This claim has posted for public comment and negotiation. It will remain posted until resolved to the claimant's satisfaction. Suggest a resolution to help these parties reach a settlement.
      (seeking public comment)
    • Claimant Seeks: 1 non-monetary items.
    • Claim #: 7168788
    • Amount Involved: N/A
    • Filed On: Sep 19, 2014
    • Posted On: Oct 15, 2014
    • Complaint(s):
      • "I just feel ripped off."
      • Bad business practices
      • Failure to honor promises
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Statement of Claim
Claimant says:
"My husband and I took a second reverse mortgage to buy a small park model to enable us to get out of the heat in Arizona and go up to the mountains. We have had this for about 6 years. My husband passed away from a malignant brain tumor 2 years ago. Financial Freedom has now contacted me and said I cannot have the second one. We were told that as long as we stayed 6 months in one home and 6 months in the other it was fine. First they asked me to send copies of my electric bill so they can in fact see that I was living there. Then they told me they we going to foreclose on this property. We did nothing wrong. We went into this loan in good faith. We have always paid our bills. I have a 787 credit rating. How can they do this. They say we were given bad information. But why did it take them 6 years to see that we have 2 loans? I feel I am being scammed by this company.j"
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What Claimant Wants Hide
Non-Cash
What By When How Much
1. Change of policy: Do not tell people false info. Also it took 6 years....why Oct 04, 2014 N/A
Cash
1. Other – Copy claim to regulators Oct 04, 2014 $14.99
2. Other – Pay for claim posting cost Oct 04, 2014 $7.99
3. Other – Physical delivery charges Oct 04, 2014 $2.99
Cash total : $25.97
Non-cash: 1 items
  • 0
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Respondent's Counteroffer


There has been no response to this claim from . This claim will remain posted until resolved
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