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Complaint History & Business Rating for American Airlines :

PO Box 619612 Maildrop 2400 ,, Dallas Fort Worth Airport, Texas, 75261-9612, United States
4 claims in negotiation
is rated due to one or more of the following reasons:
  • Too many unresolved complaints
  • Insufficient response to complaints
  • One or more complaints unanswered longer than 883 days
See how American Airlines can improve its rating.
  • Respond to all unanswered complaints.pending response. There are 2 complaints pending response.
  • Make a counteroffer. There are 6 open complaints with no counteroffer.
American Airlines’s Complaint History The following claims filed by PeopleClaim users are currently posted for public review and comment:
  • Claim
  • Filed:
  • Seeking:

My Claim vs. American Airlines Dispute

For:
  • Bad business practices
Claimant says:Record locators MDAIJX and GJTWPO. My family and I were returning from a vacation in Spain on Friday 1/3/2014; we left Madrid at 04.30 AM Eastern time and were scheduled to travel on AA # 3756 from Miami at 16.25 PM, arriving in Charlotte NC at 18.35 PM. The flight was delayed several times. Finally, at about 20:00 PM, we were about to board when ... View claim »
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  • Claim
  • Filed:
  • Seeking:

AMERICAN AIRLINE-Dispute-#3750948

For:
  • Overcharged
  • Lost or damaged personal items
  • "I just feel ripped off."
Claimant says:I was on flight AA 267 19 June at 6:15 pm flying out of Los Angeles to Honolulu. Before boarding our fight. An flight ticket agent has overhead page Justin Payne (15 year old who was flying with me) and my self (Craig Day) to ask if we could changes our seats to exit seat, from our original seats 27e and 27f (window seat). I agree (thinking there ... View claim »
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  • Claim
  • Filed:
  • Seeking:

BULL FROM SPAIN

For:
  • "I just feel ripped off."
Claimant says:I hope this letter goes to the top of the command so they will know how we were disappointed with our travel experience on your airline. From Orlando the Miami was good. Then in Miami they forgot to put our luggage on the plane. We arrived in Portugal went to get our luggage and were informed that they didn't put it on the plane in Miami. Now Iam w... View claim »
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  • Claim
  • Filed:
  • Seeking:

American Airlines horrible customer service and maintainance policies

For:
  • Safety Issue
  • Service Problem
  • Poor Value for Money
Claimant says:On September 24, 2010 Me, Maria Arlette Fuentes and my son Christopher Fuentes were booked in flight 2189 from Miami International Airport leaving to Panama city Panama at 11:30 am. The flight was ultimately canceled after the first airplane reported mechanical damage and the second airplane we were told to board also reported mechanical damage. ... View claim »
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